Senior IT Specialty Analyst/Clinical

Sentara Health; Norfolk (VA); On-site; USD 111,000 - 163,000; Full time

Job summary

Sentara Healthcare Inc in Norfolk, VA is seeking a Senior IT Specialty Analyst to expertly support, maintain, and enhance Epic applications across Clinical, Revenue Cycle, and Access. You will apply advanced healthcare workflow knowledge to evaluate needs and drive improvements.

You will lead configuration, upgrades, testing, troubleshooting, incident/change management, and may guide junior team members on projects. A strong Epic background and analytic skills are essential.

Qualifications

• Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.
• Epic data analytics tools are Required: Cogito, Cogito Tools Administration, Caboodle, Clarity, Access, Revenue, Clinical Data Models.
• Experience with Epic reporting tools: Reporting Workbench, Radar dashboards, SlicerDicer.

Responsibilities

• Provide day-to-day support, maintenance, optimization, and enhancement of Epic apps across clinical, revenue cycle, and access areas.
• Perform build/configuration, upgrades, testing, troubleshooting, and change management for software releases.
• Collaborate with cross-functional teams, mentor less-experienced members, and lead smaller projects.
• Apply workflow knowledge to evaluate needs, recommend solutions, and improve utilization.

Skills

Epic reporting

SQL

SSIS

R

Python

Radar dashboards

SlicerDicer

Exploratory analysis

Collaboration

Clinical terminology

Education

Bachelor’s degree preferred

5+ years of relevant experience with a degree

7+ years of relevant experience without a degree

Tools

Cogito Tools Administration

Caboodle Data Model

Clarity Data Model

Access Data Model

Revenue Data Model

Clinical Data Model

Job description

Overview

The Senior IT Specialty Analyst is responsible for the day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas. This role applies advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes.

Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases. The Senior Analyst works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. This role may also provide guidance and support to less-experienced team members.

Candidates may be considered for current and future Epic opportunities based on their experience, certifications, and alignment with the applicable functional area.

Education

• Bachelor’s degree preferred.
• 5+ years of relevant experience with a degree.
• 7+ years of relevant experience without a degree.

Certification/Licensure

• Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.
• Epic data analytics tools are Required :
  • Cogito
  • Cogito Tools Administration
  • Caboodle Data Model
  • Clarity Data Mode
  • Access Data Mode
  • Revenue Data Model
  • Clinical Data Model

Experience

• Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
• 7+ years of experience with Epic reporting tools.
• Programming experience with SQL, SSIS, R, Python, or similar tools.
• Strong sense of responsibility, self-motivation, and self-management.
• Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.
• Enjoys collaborating with others to find solutions to their questions.
• Familiarity with clinical terminology or workflows.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $110,947.20 - $163,196.80 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.