Senior Business System Analyst

Sentara Healthcare Inc; Norfolk, Northern (VA, KY); Hybrid; USD 101,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with employer match

Paid time off

Job summary

Sentara Healthcare Inc. is seeking an Analytics Analyst to deliver reporting, analytics, and quality initiative support for the DSNP clinical line of business.

You will build dashboards, translate operational needs into analytics solutions, and partner with stakeholders across DSNP and Cardinal operations. The role acts as a bridge between clinical operations and IT, supporting report enhancements and large-scale programs like Circle of Care, with strong communication and independent work style

Qualifications

• Bachelor’s Degree required; Master’s preferred.
• Minimum 3 years of healthcare experience.
• Experience translating operational needs into analytics/reporting solutions.

Responsibilities

• Provide reporting, analytics, and quality initiative support for DSNP clinical line of business.
• Build dashboards and reports; deliver insights to improve clinical outcomes and operational efficiency.
• Bridge between clinical operations and IT, translating needs into analytics solutions.
• Support pending report enhancements and DSNP–Cardinal reporting alignment for large-scale programs.
• Work independently while supporting high-level operational analytics and decision-making.

Skills

Healthcare analytics

Project management

DSNP/Cardinal reporting

SQL exposure

Stakeholder management

Reporting tools & dashboards

Education

Bachelor's Degree

Master's Degree

Tools

SQL

Job description

This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project

Overview

This role supports the DSNP clinical line of business by delivering reporting, analytics, and quality initiative support to improve clinical outcomes, operational efficiency, Model of Care performance, and STARS reporting requirements. The position provides advanced analytical insight, identifies data gaps, builds dashboards and reports, and partners closely with stakeholders across DSNP and Cardinal operations.

This role functions as a bridge between clinical operations and IT, translating business and clinical needs into effective reporting and analytics solutions. The analyst will support pending report enhancements, DSNP–Cardinal reporting alignment, and large-scale program initiatives such as Circle of Care. Success in this role requires strong communication, stakeholder management, and the ability to work independently while supporting high-level operational analytics and decision-making.

Education

Bachelor’s Degree (Required)

Master’s Degree (Preferred)

Certification/Licensure

No specific certification or licensure requirements

Experience

• Minimum 3 years’ experience in healthcare — Required
• Experience in project management and analytics — Required
• Experience supporting DSNP, case management, or clinical program operations preferred
• Experience working with reporting tools and dashboards; SQL exposure preferred
• Demonstrated ability to translate operational needs into analytics/reporting solutions
• Strong communication and stakeholder management experience across business and IT teams

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.