IT Specialty Analyst

Sentara Health; Norfolk (VA); On-site; USD 89,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Paid parental leave

Educational assistance

Job summary

Sentara Health seeks experienced Epic professionals to support multiple Epic application teams across clinical, revenue cycle, and access areas. Responsibilities include build/configuration, workflow analysis, testing, upgrades, and ongoing support, with collaboration across clinical, operational, and technical stakeholders.

The role emphasizes Epic certifications and tools such as Cogito, Caboodle, Clarity, Access Data Model, and Radar dashboards to improve workflows, data analytics, and system

Qualifications

• Three to five years of experience with Epic reporting tools such as Reporting Workbench, Radar dashboards, and SlicerDicer.
• Epic certification or proficiency in one or more Epic applications is required or preferred depending on role.
• Experience with SQL, SSIS, R, Python or similar tools.

Responsibilities

• Provide Epic application build and configuration, workflow analysis, system testing, and upgrades.
• Troubleshoot, optimize, and provide ongoing application support for Epic solutions.
• Collaborate with clinical, operational, revenue cycle, and technical stakeholders to translate business needs into Epic improvements.
• Participate in upgrades, enhancements, and performance optimization to improve workflows and user experience.

Skills

Epic experience

Radar dashboards

SlicerDicer

SQL

Python

R

SSIS

Education

Bachelor's Degree (Preferred)

Experience in lieu of Bachelor’s Degree

Tools

SQL

SSIS

R

Python

Job description

Overview

We are seeking experienced Epic professionals to support a variety of opportunities across our Clinical, Revenue Cycle, and EpicAccess application teams. These roles support the implementation, maintenance, optimization, and enhancement of Epic applications and related healthcare technology solutions.

Depending on the position and functional area, responsibilities may include application build and configuration, workflow analysis, system testing, upgrades and enhancements, troubleshooting, optimization, and ongoing application support. Team members partner with clinical, operational, revenue cycle, and technical stakeholders to translate business needs into effective Epic solutions and help improve workflows, system performance, and user experience.

Opportunities may support a variety of Epic application areas, including clinical applications, patient access/scheduling, and revenue cycle applications. Candidates will be considered based on their Epic experience, certifications, and alignment with current and future openings.

Education

• Bachelor's Degree (Preferred)

or

• Experience in lieu of Bachelor’s Degree -5+ years of relevant experience without a degree

Certification/Licensure

• Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.
• Epic data analytics tools are Preferred:
  • Cogito
  • Cogito Tools Administration
  • Caboodle Data Model
  • Clarity Data Mode
  • Access Data Mode
  • Revenue Data Model
  • Clinical Data Model

Experience

• Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
• Three to Five years of experience with Epic reporting tools.
• Programming experience with SQL, SSIS, R, Python, or similar tools.
• Strong sense of responsibility, self-motivation, and self-management.
• Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.
• Enjoys collaborating with others to find solutions to their questions.
• Familiarity with clinical terminology or workflows.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.