Senior IT Specialist – Store & Corporate Systems

Eataly; Santa Clara (CA); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

and more!

Job summary

Eataly Silicon Valley in Santa Clara, CA is looking for an Information Technology Specialist to join its IT team. The successful candidate will evaluate and implement IT strategy across several Eataly USA locations, including stores and the Corporate office, and advise upper management on IT needs and structure.

You will develop and enforce SOPs, manage IT projects end-to-end, support POS systems, assist with new store openings, and diagnose system issues to drive reliable operations.

Qualifications

• Bachelor’s degree preferred.
• +3 years IT experience.
• Specialized knowledge in computer systems analysis.
• Outstanding time management and organization skills.
• Excellent communication, motivation and team-building skills.

Responsibilities

• Develops and implements standard operating procedures and service level agreements.
• Manages IT projects from start to finish.
• Advises management regarding and supports IT infrastructure and other needs for several Eataly USA locations (stores and Corporate office).
• Supports implementation of technology during new store openings and new store system implementation initiatives.
• Manages services for the day-to‑day POS systems and ensures performance and stability of in‑stores POS applications.
• Provides support and resolution to customer service requests in a timely and accurate manner.
• Analyzes system issues, provides resolutions and is integral in development and enhancement of IT systems.

Skills

IT strategy

Project management

Communication

Team collaboration

Education

Bachelor’s degree

Job description

Eataly Silicon Valley in Santa Clara, CA is looking for an Information Technology Specialist to join its IT team. The successful candidate will evaluate and implement IT strategy across several Eataly USA locations, including stores and the Corporate office, and advise upper management on IT needs and structure.

You will develop and enforce SOPs, manage IT projects end-to-end, support POS systems, assist with new store openings, and diagnose system issues to drive reliable operations.