Senior IT Specialist for Store Openings - Dallas/Houston

Eataly North America; Dallas (TX); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly North America is seeking an IT Specialist to support Houston store openings and Dallas store operations. This senior IT role will evaluate and implement IT strategies, advise management, and oversee projects across multiple locations.

Responsibilities include managing SOPs, SLAs, POS systems, and IT infrastructure, with travel between Dallas and Houston for occasional assignments.

Qualifications

• Bachelor's degree preferred.
• +3 years of related IT experience.
• Specialized knowledge in computer systems analysis.
• Outstanding time management and organization skills.
• Excellent communication, motivation and team-building skills.

Responsibilities

• Develops and implements standard operating procedures and service level agreements.
• Manages IT projects from start to finish.
• Advises management regarding and supports IT infrastructure and other needs for several Eataly USA locations (stores and Corporate office)
• Supports implementation of technology during new store openings and new store system implementation initiatives
• Manages services for the day-to-day POS systems and ensures performance and stability of in-stores POS applications
• Provides support and resolution to customer service requests in a timely and accurate manner
• Analyzes system issues, provides resolutions and is integral in development and enhancement of IT systems
• Performs other duties as required or assigned

Skills

IT experience

Systems analysis

Time management

Communication

Education

Bachelor's degree

Tools

POS systems

Job description

Eataly North America is seeking an IT Specialist to support Houston store openings and Dallas store operations. This senior IT role will evaluate and implement IT strategies, advise management, and oversee projects across multiple locations.

Responsibilities include managing SOPs, SLAs, POS systems, and IT infrastructure, with travel between Dallas and Houston for occasional assignments.