Senior IT Specialist - Store Openings & POS Systems

Eataly; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Houston and Dallas store openings rely on a senior IT Specialist to lead evaluating and implementing IT strategies, manage projects, and advise management on IT needs across multiple locations.

You will oversee POS systems, participate in new store system implementations, travel within the USA between Dallas and Houston, and work with the Director of IT to ensure reliable operations and scalable technology.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of IT experience.
• Specialized knowledge in computer systems analysis.
• Outstanding time management and organization skills.
• Excellent communication, motivation and team-building skills.

Responsibilities

• Develops and implements standard operating procedures and service level agreements.
• Manages IT projects from start to finish.
• Advises management regarding IT infrastructure and needs for several Eataly USA locations.
• Supports implementation of technology during new store openings and system initiatives.
• Manages services for day-to-day POS systems and ensures performance and stability of in-store POS applications.
• Provides support and resolutions to customer service requests in a timely and accurate manner.
• Analyzes system issues, provides resolutions and contributes to IT development and enhancement of IT systems.
• Performs other duties as required or assigned.

Skills

IT experience

Computer systems analysis

Time management

Communication

Team-building

Education

Bachelor's Degree

Job description

Eataly Houston and Dallas store openings rely on a senior IT Specialist to lead evaluating and implementing IT strategies, manage projects, and advise management on IT needs across multiple locations.

You will oversee POS systems, participate in new store system implementations, travel within the USA between Dallas and Houston, and work with the Director of IT to ensure reliable operations and scalable technology.