Senior IT Software Delivery Leader

Frey Consulting Group; United States; On-site; USD 110,000 - 125,000; Full time

Job summary

NexGen Technologies, Inc. is seeking an IT Project Manager (Software Development) to lead service delivery across IT, cybersecurity, infrastructure, and operations for federal clients.

You will oversee software project design, development, and maintenance under the Director of Service Delivery, align with best practices (ISO, NIST, FISMA, ITIL, SAFe), and mentor junior managers. The role requires 10+ years of leadership experience, mastery of SDLC/ITIL, and ability to drive automation and

Qualifications

• Ten+ years in a complex project/program leadership role, overseeing multiple workstreams or large-scale initiatives, driving governance, risk management, and mentoring junior managers.
• Demonstrates mastery of Agile service delivery lifecycle (SDLC) and ITIL practices, risk registers, and stakeholder management.
• Demonstrates advanced O365 proficiency.
• Provides executive-level status, risks, and mitigation plans.
• Leads design thinking session for complex solutions and integrates feedback into delivery roadmaps.
• Delivers executive-ready presentations and manages escalations.
• Leads automation and maturity initiatives and creates a culture of innovation.
• Possesses a strong understanding of FAR, DFARS, and performance-based contracting (PBC).
• Advances cloud, security, and network operations and multi-team/program-level governance of ITSM tools.
• Knowledge of relevant federal IT processes and compliance frameworks preferred.
• Hands-on experience with ITSM tools preferred.

Responsibilities

• Serves as the senior point of contact for client stakeholders and executives.
• Governs service level agreements (SLA) and key performance indicator (KPI) frameworks.
• Leads trend analysis and service delivery improvement actions.
• Directs major incident management, change governance, and advanced service reporting.
• Ensures audit readiness and regulatory compliance.
• Prepares project management plans and oversees scope, objectives, and resources to ensure on-time and on-budget delivery.

Skills

Agile SDLC

ITIL

Office 365

Executive communication

Risk management

Automation

FAR/DFARS/PBC

ITSM tools

Cloud security

Education

Bachelor's degree in IT/related field

Master's degree preferred

SAFe

PMP

CISSP

Microsoft certifications

Tools

Office 365

Job description

NexGen Technologies, Inc. is seeking an IT Project Manager (Software Development) to lead service delivery across IT, cybersecurity, infrastructure, and operations for federal clients.

You will oversee software project design, development, and maintenance under the Director of Service Delivery, align with best practices (ISO, NIST, FISMA, ITIL, SAFe), and mentor junior managers. The role requires 10+ years of leadership experience, mastery of SDLC/ITIL, and ability to drive automation and