Senior IT Service Management Analyst

TECHNOLOGY PARTNERS INC; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Senior IT Service Management Analyst to enhance their IT asset management processes. In this pivotal role, you will oversee the entire lifecycle of IT assets, ensuring compliance with best practices while fostering key vendor relationships. Your expertise will guide less experienced team members as you navigate complex asset management challenges. Join a forward-thinking team where your contributions will directly impact operational efficiency and drive success in IT projects. If you're passionate about IT service management and looking for a rewarding opportunity, this position is perfect for you.

Qualifications

• 3+ years of experience in IT asset management required.
• Proficiency in Microsoft Excel and strong communication skills.

Responsibilities

• Oversee the complete lifecycle of IT assets including procurement and disposal.
• Collaborate with vendors to manage asset acquisition and replacement.

Skills

IT Asset Management

Service Management

Vendor Management

Microsoft Excel

Communication Skills

Problem-Solving Skills

Time Management Skills

Tools

IT Asset Management Software

Job description

Technology Partners is currently seeking a talented Senior IT Service Management Analyst.

Do you have 3+ years of dedicated experience with IT asset management, including a comprehensive understanding of the entire asset lifecycle (forecasting, procurement, inventory management, and disposal)?

Let us help you make your next big career move a reality!

What You Will Be Doing:

Our Client is seeking a detail-oriented and experienced Senior IT Service Management Analyst with a strong focus on IT asset management. In this role, you will play a crucial part in monitoring adherence to best practices and global IT processes. You will contribute to the development and implementation of these processes, with a significant emphasis on managing the lifecycle of our IT hardware assets and fostering key vendor relationships. This position also involves guiding and mentoring less senior team members.

Key Responsibilities:

• Oversee the complete lifecycle of IT assets, including forecasting, procurement, inventory management, and disposal.
• Investigate, analyze, and resolve issues related to asset management and governance.
• Collaborate closely with procurement vendors to manage asset acquisition, replacement, and disposal processes.
• Forecast and maintain necessary inventory levels to support IT projects and ongoing business operations.
• Focus on daily operational and tactical asset management activities.
• Utilize advanced knowledge of professional concepts and company objectives to creatively and effectively resolve a wide range of moderately complex issues.
• Escalate complex issues appropriately while independently resolving moderately complex problems and recommending potential solutions.
• Prepare and deliver informal and formal presentations to internal teams.
• Assist in the development of departmental standards, processes, and procedures.
• Work independently with minimal instruction on daily tasks and general guidance on new assignments.

Required Skills & Experience:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• Must be committed to incorporating security into all decisions and daily job responsibilities.
• 3+ years of experience specifically with IT asset management.
• Proficiency with Microsoft Excel.
• Excellent verbal and written communication skills.
• Proven ability to work independently.
• Demonstrated excellence in building and maintaining relationships across IT departments and with external vendors.
• Strong detail orientation coupled with robust problem-solving and time-management skills.

Desired Skills & Experience:

• Experience in leading or assisting with the development and enhancement of global IT processes and procedures.
• Experience in providing instruction and guidance to team members.
• Advanced understanding of ITIL or other service management frameworks.
• Experience with specific IT asset management software platforms.
• Proven ability to prepare and deliver presentations to various audiences.

Pay:$33.60 - $48.00 /hr.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you,WE SHOULD TALK!

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

Keywords:IT Asset Management, Service Management, ITSM, Hardware Asset Management, HAM, IT Procurement, Inventory Management, Vendor Management

Looking for more opportunities with Technology Partners? Check outtechnologypartners.net/jobs!

All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.

Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.