Senior IT Project & Network Support Specialist

microtechsystemsinc; Boise (ID); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

MicroTech Systems in Boise, Idaho is seeking a Technical Support Specialist to join our team. You will provide technical guidance and support to our business and clients, acting as product expert and resolving issues promptly.

The ideal candidate will have a solid technical background, strong analytical and problem-solving skills, and the ability to communicate clearly with non-technical users. This is an on-site role with competitive benefits.

Qualifications

• Associate's degree preferred in Computer Science or related field.
• 3–6 years of project implementation experience including networking, server migrations, and virtualization.
• MSP experience preferred; strong time management and communication skills.

Responsibilities

• Act as product expert – Review and respond to software/hardware issues, test capabilities, and suggest alternatives.
• Provide client support – Collaborate with the technical team and vendors to deliver timely solutions.

Skills

Time management

Multi-tasking

Client communication

Problem solving

Technical guidance

Network design

Infrastructure troubleshooting

PowerShell proficiency

Education

Associate's degree in Computer Science

Tools

PowerShell

Job description

MicroTech Systems in Boise, Idaho is seeking a Technical Support Specialist to join our team. You will provide technical guidance and support to our business and clients, acting as product expert and resolving issues promptly.

The ideal candidate will have a solid technical background, strong analytical and problem-solving skills, and the ability to communicate clearly with non-technical users. This is an on-site role with competitive benefits.