Senior IT Project & Client Solutions Specialist

MicroTech Systems, Inc; Boise (ID); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care

Paid time off

401k matching

Professional development

Job summary

MicroTech Systems, Inc is seeking a Technical Support Specialist for their Boise, Idaho location. This role involves providing technical guidance and exceptional client support while addressing various software and hardware issues.

The ideal candidate must have a solid technical background, proven problem-solving abilities, and the capacity to explain complex technical concepts to non-technical individuals effectively. A competitive benefits package is offered, including healthcare and professional development opportunities.

Qualifications

• 3 - 6 years of related project implementation experience including advanced network design.
• Expertise in installation and troubleshooting of infrastructure.
• Ability to explain technical issues to non-technical clients.

Responsibilities

• Serve as product expert by addressing software and hardware issues.
• Provide client support by collaborating with the technical team.
• Test product capabilities and provide recommendations.

Skills

Technical support

Problem-solving

Time management

Client communication

Network Design

Microsoft Server migrations

PowerShell proficiency

Education

Associate’s degree in Computer Science

Job description

MicroTech Systems, Inc is seeking a Technical Support Specialist for their Boise, Idaho location. This role involves providing technical guidance and exceptional client support while addressing various software and hardware issues.

The ideal candidate must have a solid technical background, proven problem-solving abilities, and the capacity to explain complex technical concepts to non-technical individuals effectively. A competitive benefits package is offered, including healthcare and professional development opportunities.