Senior IT Project Manager — ServiceNow & Zero Trust

General Dynamics Information Technology, Inc.; Tampa (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401K match

Paid time off

Wellness programs

Military-friendly

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior Project Manager to oversee complex IT initiatives for CENTCOM J6, with emphasis on ServiceNow, Zero Trust, and governance.

You will manage end-to-end delivery, lead cross-functional teams, and align ITIL and security requirements with program objectives. The role requires a PMP, a Bachelor’s degree in IT/CS/Business, 5–8+ years of PM experience, and active DoD Secret clearance.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Administration, Cybersecurity, or a related field.
• PMP certification.
• Active DoD Secret security clearance.

Responsibilities

• Lead end-to-end delivery of ServiceNow and Zero Trust projects, including planning, execution, monitoring, reporting, and closure.
• Define project scope, objectives, deliverables, milestones, and success criteria in collaboration with stakeholders.
• Develop and maintain integrated project plans, schedules, resource allocations, and performance metrics.
• Coordinate cross-functional teams, including cybersecurity personnel, ServiceNow developers, system administrators, business analysts, engineers, external vendors, and government stakeholders.
• Manage project risks, issues, assumptions, constraints, and dependencies; ensure timely mitigation and resolution.
• Lead Agile ceremonies, project reviews, integrated product team meetings, and traditional governance processes as appropriate.
• Support implementation of Zero Trust principles, including identity, access management, device security, network segmentation, data protection, continuous monitoring, and risk-based access controls.
• Ensure ServiceNow capabilities support ITSM, IT operations management (ITOM), cybersecurity workflows, governance, and automation requirements.
• Ensure alignment with ITIL best practices, cybersecurity requirements, organizational standards, and applicable security and regulatory requirements.
• Track project performance using appropriate tools and techniques; provide clear, timely status updates and executive-level briefings to stakeholders.
• Manage project budgets, forecasts, staffing requirements, and financial reporting.
• Support change management, stakeholder engagement, training, and user-adoption activities.
• Ensure quality assurance, documentation, configuration management, and compliance throughout the project lifecycle.
• Identify opportunities to improve ServiceNow workflows, automate processes, strengthen security posture, and increase operational efficiency.

Skills

Project management

ServiceNow

Zero Trust

Agile/Hybrid

Stakeholder management

Communication

Risk management

Education

Bachelor’s degree in IT/CS/Business

PMP Certification

Tools

ServiceNow ITSM

ServiceNow ITOM

Job description

General Dynamics Information Technology, Inc. is seeking a Senior Project Manager to oversee complex IT initiatives for CENTCOM J6, with emphasis on ServiceNow, Zero Trust, and governance.

You will manage end-to-end delivery, lead cross-functional teams, and align ITIL and security requirements with program objectives. The role requires a PMP, a Bachelor’s degree in IT/CS/Business, 5–8+ years of PM experience, and active DoD Secret clearance.