Project Manager, Senior

General Dynamics Information Technology, Inc.; Tampa (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401K match

Paid time off

Wellness programs

Military-friendly

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior Project Manager to oversee complex IT initiatives for CENTCOM J6, with emphasis on ServiceNow, Zero Trust, and governance.

You will manage end-to-end delivery, lead cross-functional teams, and align ITIL and security requirements with program objectives. The role requires a PMP, a Bachelor’s degree in IT/CS/Business, 5–8+ years of PM experience, and active DoD Secret clearance.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Administration, Cybersecurity, or a related field.
• PMP certification.
• Active DoD Secret security clearance.

Responsibilities

• Lead end-to-end delivery of ServiceNow and Zero Trust projects, including planning, execution, monitoring, reporting, and closure.
• Define project scope, objectives, deliverables, milestones, and success criteria in collaboration with stakeholders.
• Develop and maintain integrated project plans, schedules, resource allocations, and performance metrics.
• Coordinate cross-functional teams, including cybersecurity personnel, ServiceNow developers, system administrators, business analysts, engineers, external vendors, and government stakeholders.
• Manage project risks, issues, assumptions, constraints, and dependencies; ensure timely mitigation and resolution.
• Lead Agile ceremonies, project reviews, integrated product team meetings, and traditional governance processes as appropriate.
• Support implementation of Zero Trust principles, including identity, access management, device security, network segmentation, data protection, continuous monitoring, and risk-based access controls.
• Ensure ServiceNow capabilities support ITSM, IT operations management (ITOM), cybersecurity workflows, governance, and automation requirements.
• Ensure alignment with ITIL best practices, cybersecurity requirements, organizational standards, and applicable security and regulatory requirements.
• Track project performance using appropriate tools and techniques; provide clear, timely status updates and executive-level briefings to stakeholders.
• Manage project budgets, forecasts, staffing requirements, and financial reporting.
• Support change management, stakeholder engagement, training, and user-adoption activities.
• Ensure quality assurance, documentation, configuration management, and compliance throughout the project lifecycle.
• Identify opportunities to improve ServiceNow workflows, automate processes, strengthen security posture, and increase operational efficiency.

Skills

Project management

ServiceNow

Zero Trust

Agile/Hybrid

Stakeholder management

Communication

Risk management

Education

Bachelor’s degree in IT/CS/Business

PMP Certification

Tools

ServiceNow ITSM

ServiceNow ITOM

Job description

As part of the GDIT CITS team supporting U.S. Central Command (CENTCOM) J6The Project Manager Oversees complex projects that drive impactful mission outcomes for our customers as a Project Manager, Senior. Here, you’ll see the bigger picture on mission initiatives and where your project management career can go at GDIT.

HOW A SENIOR PROJECT MANAGER WILL MAKE AN IMPACT

Key Responsibilities

• Lead end-to-end delivery of ServiceNow and Zero Trust projects, including planning, execution, monitoring, reporting, and closure.
• Define project scope, objectives, deliverables, milestones, and success criteria in collaboration with stakeholders.
• Develop and maintain integrated project plans, schedules, resource allocations, and performance metrics.
• Coordinate cross-functional teams, including cybersecurity personnel, ServiceNow developers, system administrators, business analysts, engineers, external vendors, and government stakeholders.
• Manage project risks, issues, assumptions, constraints, and dependencies; ensure timely mitigation and resolution.
• Lead Agile ceremonies, project reviews, integrated product team meetings, and traditional governance processes as appropriate.
• Support implementation of Zero Trust principles, including identity, access management, device security, network segmentation, data protection, continuous monitoring, and risk-based access controls.
• Ensure ServiceNow capabilities support ITSM, IT operations management (ITOM), cybersecurity workflows, governance, and automation requirements.
• Ensure alignment with ITIL best practices, cybersecurity requirements, organizational standards, and applicable security and regulatory requirements.
• Track project performance using appropriate tools and techniques; provide clear, timely status updates and executive-level briefings to stakeholders.
• Manage project budgets, forecasts, staffing requirements, and financial reporting.
• Support change management, stakeholder engagement, training, and user-adoption activities.
• Ensure quality assurance, documentation, configuration management, and compliance throughout the project lifecycle.
• Identify opportunities to improve ServiceNow workflows, automate processes, strengthen security posture, and increase operational efficiency.

WHAT YOU’LL NEED TO SUCCEED

Bring your senior program and project management expertise, ServiceNow knowledge, and Zero Trust experience to GDIT.

Required Qualifications

• Education: Bachelor’s degree in information technology, Computer Science, Business Administration, Cybersecurity, or a related field.
• Certification: Project Management Professional (PMP).
• Active DoW Secret security clearance.

Experience:

• 5 to 8+ years of IT project or program management experience.
• 3+ years managing ServiceNow platform projects or enterprise IT service management initiatives.

Required Skills:

• Strong knowledge of ServiceNow modules, including ITSM and ITOM.
• Familiarity with ServiceNow security operations, governance, workflow automation, integrations, and reporting capabilities.
• Understanding Zero Trust principles and their application across identity, devices, networks, applications, data, and monitoring.
• Experience with Agile, Scrum, Waterfall, or hybrid project-management methodologies.
• Proven ability to manage multiple complex projects simultaneously in a fast-paced environment.
• Strong communication, leadership, problem-solving, and stakeholder-management skills.
• Ability to develop and present project briefings, dashboards, schedules, risk assessments, and executive-level status reports.

Desired Qualifications

• Experience supporting USCENTCOM or familiarity with its mission and IT environment.
• ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or equivalent ServiceNow certification.
• Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification.
• Experience implementing or supporting Zero Trust architecture, cybersecurity modernization, identity and access management, or continuous monitoring initiatives.
• Experience working in government, defense, or other highly regulated environments
• Familiarity with integration tools, application programming interfaces (APIs), and automation within the ServiceNow platform.
• Knowledge of cybersecurity frameworks and standards, such as NIST guidance, RMF, and DoW cybersecurity requirements.

GDIT IS YOUR PLACE

• At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay, and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITpriority

#centcomcits