Senior IT Project Manager – Remote (Midwest)

NWN; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

NWN is seeking an experienced Senior Project Manager in the Boston area to lead IT project delivery across Network, Collaboration, and Video offerings. You will manage large-scale projects, coordinate cross-functional teams, and ensure on-time, on-budget results with high customer satisfaction.

Responsibilities include planning, budgeting, risk and stakeholder management, and mentoring junior project managers. Travel to client sites and after-hours support may be required.

Qualifications

• Bachelor's degree or equivalent work experience.
• PMP Certification.
• Business Analyst type experience with the ability to collect and develop business and technical requirements.
• 8+ years of IT project management experience.
• 8+ years of experience developing project plans (charter, scope, approach, plans, SOW, cost estimates, schedule).
• 8+ years working with cross-functional teams and staff at all levels.
• Advanced level experience managing project financials (forecasting, 3rd party cost controls, budget).
• Knowledge of PMBOK best practices.
• Advanced ability reorganizing large/complex projects into master and subprojects with MS Project or Excel.
• Working knowledge of ServiceNow Project Management Module (highly desirable).
• Demonstrated ability to manage multiple priorities.
• Excellent problem solving and negotiation skills.
• Willing to provide transportation and travel between offices.
• Exceptional client-facing communications and presentation skills.
• Comfort with emerging AI tools to optimize processes.

Responsibilities

• Manage a project portfolio including large-scale and/or complex projects while maintaining 80% billable utilization.
• Maintain projects across multiple services offerings (Network, Collaboration, Video) to UC Collaboration Platforms (Cisco, Avaya, Microsoft) and Public Safety E911.
• Drive project and portfolio success: customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and resources to ensure progress on schedule and budget.
• Forecast revenue across all projects and mitigate risks throughout the lifecycle.
• Adhere to NWN project management delivery methodology (planning, budget, team leadership, risk management, communication, quality control, stakeholder management, monitoring, documentation, change management).
• Represent NWN with contractors, suppliers, customers, and other parties as required.
• Lead project teams to deliver against scoped deliverables and mentor project managers/coordinators.
• Travel to client offices as required and provide after-hours support as needed.

Skills

PMP Certification

IT project management

Excellent communication

Negotiation skills

Education

Bachelor's Degree or equivalent

Tools

MS Project

Excel

ServiceNow Project Management

Job description

NWN is seeking an experienced Senior Project Manager in the Boston area to lead IT project delivery across Network, Collaboration, and Video offerings. You will manage large-scale projects, coordinate cross-functional teams, and ensure on-time, on-budget results with high customer satisfaction.

Responsibilities include planning, budgeting, risk and stakeholder management, and mentoring junior project managers. Travel to client sites and after-hours support may be required.