Senior IT Program Manager - Enterprise Applications

State of Louisiana

Baton Rouge (LA)

On-site

USD 90,000 - 140,000

Full time

4 days ago

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Job summary

Louisiana Economic Development in Baton Rouge seeks an IT Program Manager to oversee enterprise applications, technology-enabled operations, and statewide economic development programs. Youll provide strategic and technical leadership for application management, systems integration, and business analysis, coordinating with vendors and state partners.

The role establishes technology priorities, standards, and implementation strategies, leads software project managers, and serves as principal

Qualifications

Seven years of experience in information technology.
Six years of full-time work experience in any field plus five years of information technology.
Associate's degree in information technology plus five years of information technology.
A bachelor’s degree plus five years of information technology.
A bachelor’s degree with 24 semester hours in an IT/CS/engineering/math/business analytics field plus four years of information technology.
A master’s degree plus four years of information technology.
EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Responsibilities

Leads complex enterprise application implementations, modernization projects, systems integrations, and digital service initiatives from requirements gathering and solution design through testing, deployment, and post-implementation support.
Establishes technology priorities, program goals, technical standards, implementation strategies, and project methodologies for enterprise applications and technology initiatives.
Oversees the administration and continuous improvement of enterprise applications, including Salesforce, FastLane, SmallBiz, Veterans First, Monday.com, SharePoint, AI-enabled technologies, LaGov integrations, reporting platforms, and other agency business systems.
Provides functional direction and technical guidance to Software Project Managers and other agency personnel involved in enterprise technology initiatives and coordinates priorities, resources, and project deliverables.
Performs advanced business systems analysis to evaluate operational needs and workflows, develop functional and technical requirements, identify technology solutions, and recommend process and system improvements.
Coordinates enterprise systems integration, data sharing, reporting, dashboards, business intelligence, and analytics supporting agency operations and executive decision-making.
Coordinates vendors, consultants, and implementation partners, including scopes of work, technical deliverables, implementation schedules, and vendor performance.
Serves as principal technical advisor to agency management regarding enterprise applications, technology strategies, technical risks, system performance, resource requirements, and modernization opportunities.