Senior IT Program Manager

Jobtailor

Atlanta (GA)

On-site

USD 110,000 - 160,000

Full time

14 days+

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Job summary

Jobtailor is seeking a skilled IT Program Manager to lead Smartsheet-driven initiatives across enterprise IT infrastructure. You will manage licenses, access, and workflows while driving data-center migrations, cloud transformations, and complex projects end to end.

You will collaborate with IT partners to deliver governance, security, and reporting capabilities using Power BI, JIRA, and ServiceNow, while coaching teams and delivering training and documentation to users.

Qualifications

Bachelor’s degree in a related field or equivalent experience.
Experience administering Smartsheet or similar project management tools.
Strong knowledge of project management principles and methodologies.
Experience managing IT infrastructure programs involving physical and virtual servers, storage, and network devices.
Experience with data center buildouts or migrations and with cloud technologies.
PM certifications such as PMP, ACPM, Agile, or ITIL.

Responsibilities

Manage Smartsheet licenses, user accounts, and permission structures.
Configure and maintain workspaces, sheets, dashboards, reports, and WorkApps.
Design and implement automated workflows, alerts, and approval processes.
Develop templates and standardized frameworks for consistent project execution.
Ensure data integrity, governance compliance, and adherence to security standards.
Monitor platform usage and performance; troubleshoot issues.
Support integrations with Power BI, ServiceNow, and JIRA.
Provide support for Smartsheet enhancements and requests.
Deliver training sessions and create user documentation.
Act as the Smartsheet subject matter expert.
Lead planning, execution, and delivery of complex IT infrastructure programs across the DCN portfolio.
Drive IT strategy development with IT Business Partners during feasibility and planning.
Manage data center migrations and consolidations, cloud transformations, network and security implementations, and infrastructure modernization initiatives.
Own assigned programs and projects end to end.
Establish standardized project management practices and reusable solutions.
Support RFP processes, vendor selection, and contract negotiations.
Negotiate and manage financial, physical, and human resources across multiple projects.
Deliver program status reporting to executive leadership.
Partner across Strategic Business Groups to enable a One Honeywell approach.
Coach and mentor project managers.
Lead cross-functional and cross-organizational project teams.

Skills

Smartsheet Administration

IT Infrastructure Program Management

Power BI

JIRA

ServiceNow

Agile

Waterfall

PM Certifications

Education

Bachelor’s degree

Tools

MS Project

Visio

Excel

PowerPoint

Word

Power BI

JIRA

ServiceNow

Job description

Manage Smartsheet licenses, user accounts, and permission structures
Configure and maintain workspaces, sheets, dashboards, reports, and WorkApps
Design and implement automated workflows, alerts, and approval processes
Develop templates and standardized frameworks for consistent project execution
Ensure data integrity, governance compliance, and adherence to security standards
Monitor platform usage and performance and troubleshoot issues
Support integrations with Power BI, ServiceNow, and JIRA
Deliver training sessions and create user documentation
Act as the Smartsheet subject matter expert
Lead planning, execution, and delivery of complex IT infrastructure programs across the DCN portfolio
Drive IT strategy development with IT Business Partners during feasibility and planning
Manage data center migrations and consolidations, cloud transformations, network and security implementations, and infrastructure modernization initiatives
Own assigned programs and projects end to end
Establish standardized project management practices and reusable solutions
Support RFP processes, vendor selection, and contract negotiations
Negotiate and manage financial, physical, and human resources across multiple projects
Deliver program status reporting to executive leadership
Partner across Strategic Business Groups to enable a One Honeywell approach
Coach and mentor project managers
Lead cross-functional and cross-organizational project teams

Requirements

Bachelor’s degree in a related field, specialized training, or equivalent experience
Experience administering Smartsheet or similar project management tools
Strong knowledge of project management principles and methodologies
Experience managing IT infrastructure programs/projects involving physical and virtual servers, storage, and network devices
Experience with data center buildouts and migrations
Experience with network security implementations
Exposure to digital transformation, cloud technologies, and data centers
Experience managing multiple priorities and support requests simultaneously
Significant experience in program/portfolio management within IT environments
Experience with large-scale enterprise or manufacturing environments and their transformation
Smartsheet certifications or experience with premium apps and API integrations
Proficiency in Power BI or other reporting and analytics tools
Knowledge of Agile, Waterfall, and hybrid project management methodologies
Project management certifications such as PMP, ACPM, Agile, or ITIL
Experience with JIRA, IT PPM, ServiceNow, and Smartsheet
Strong command of Word, Excel, PowerPoint, Visio, and MS Project
Ability to manage matrix teams and drive organizational alignment
Travel up to 10–20% as required

Core Competencies

Demonstrates expertise in managing Smartsheet licenses, user accounts, and project management tools while ensuring data integrity and compliance. Proficient in leading IT infrastructure programs, managing multiple priorities, and delivering effective training and documentation.

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