Senior Program Manager – Enterprise Technology Transformation

Jobtailor

United States

On-site

USD 120,000 - 190,000

Full time

13 days ago

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Job summary

Jobtailor seeks an accomplished Program Manager to lead complex enterprise technology programs in the United States. You will drive SaaS implementations, data modernization, and platform migrations, coordinating cross-functional teams and executive stakeholders to deliver measurable business outcomes.

You will own risk management, governance, and delivery metrics, ensuring on-time, on-budget deployments with strong change management and stakeholder communication.

Qualifications

10+ years of experience managing enterprise IT projects or programs.
Experience delivering complex SaaS implementations and digital transformation initiatives.
Ability to lead cross-functional teams including business, technical, data, vendor, and executive stakeholders.
Experience managing programs through full implementation lifecycles from planning to stabilization.
Strong knowledge of Agile and hybrid delivery frameworks (Scrum, Kanban, SAFe).
Experience handling integrated schedules, risks, issues, decisions, and change requests.
Experience with data migration, system integration, testing, user acceptance, training, deployment, and readiness.
Proven ability to use data, dashboards, and analytics to inform decisions and outcomes.
Familiarity with public-sector or regulated environments and cloud/data platforms is a plus.

Responsibilities

Lead complex enterprise technology programs from initiation through implementation and stabilization.
Manage SaaS implementations, data modernization, and platform migrations.
Develop and maintain integrated program plans with scope, schedules, resources, milestones, and approvals.
Coordinate delivery models and supervise sprint planning, backlog management, and release planning.
Facilitate collaboration among business, technical, data, security, operations, vendor, customer, and executive stakeholders.
Own program-level risks, issues, dependencies, decisions, and change-control processes.
Produce executive status reports, dashboards, and delivery metrics; guide corrective actions.
Oversee deployment readiness, go-live activities, and post-implementation stabilization.

Skills

SaaS Implementations

Digital Transformation

Agile Methodologies

Program Management

Data Migration

Tools

Jira

Confluence

Azure DevOps

Microsoft Project

Smartsheet

Trello

Job description

Lead complex enterprise technology programs from initiation through implementation, production deployment, stabilization, and closeout
Manage SaaS implementations, data modernization, digital transformation, workflow digitization, platform migrations, and enterprise technology projects
Develop and maintain integrated program plans covering scope, schedules, resources, milestones, dependencies, deliverables, and approvals
Manage Agile, hybrid, and traditional delivery models
Coordinate sprint planning, backlog management, release planning, demonstrations, retrospectives, and team reviews where applicable
Facilitate collaboration across business, technical, data, security, operations, vendor, customer, and executive stakeholders
Define program scope, objectives, requirements, success criteria, acceptance criteria, and measurable business outcomes
Coordinate solution design, configuration, development, integration, data migration, testing, training, deployment, and operational transition
Own program-level risks, issues, dependencies, decisions, assumptions, and change-control processes
Lead governance forums, steering committees, executive briefings, escalations, and cross-functional delivery reviews
Produce executive status reports, dashboards, delivery metrics, milestone forecasts, RAID logs, decision logs, and corrective-action plans
Use program data and performance metrics to improve predictability, resource allocation, team effectiveness, and stakeholder decisions
Manage data conversion and migration activities, including discovery, mapping, cleansing, transformation, validation, reconciliation, and cutover planning
Coordinate system, integration, regression, performance, security, and user acceptance testing
Oversee defect management, triage, retesting, acceptance, and readiness tracking
Lead deployment and go-live readiness, including cutover planning, training, communications, operational support, and stabilization
Manage third-party vendors, implementation partners, subcontractors, and platform providers
Monitor budgets, resource plans, deliverable commitments, and program performance
Manage fixed-price, time-and-materials, milestone-based, and deliverable-based engagements
Promote delivery discipline, Agile best practices, continuous improvement, and tailored governance
Support organizational change management, stakeholder adoption, business-process redesign, and transition to new systems

Requirements

10+ years of experience managing enterprise IT projects or programs
Experience delivering complex SaaS implementations, digital transformation, data modernization, platform migrations, systems integration, or process digitization projects
Ability to lead cross-functional business, technical, data, vendor, customer, and executive teams
Experience managing programs through the full implementation lifecycle from planning and requirements through deployment and stabilization
Strong knowledge of Agile and hybrid delivery frameworks, including Scrum, Kanban, or SAFe
Experience managing integrated schedules, critical paths, dependencies, resources, risks, issues, decisions, and change requests
Experience overseeing data migration, system integration, testing, user acceptance, training, deployment, and operational readiness
Ability to use data, metrics, dashboards, and analytics to support program decisions and measure outcomes
Experience managing vendor-supported, contract-governed, fixed-price, milestone-based, or deliverable-based programs
Strong executive communication, stakeholder management, facilitation, negotiation, and leadership skills
Strong problem-solving, risk-management, organizational, and decision-making capabilities
Ability to manage multiple priorities in complex, rapidly changing environments
Agile or Scrum certification such as CSM, CSPO, PMI-ACP, SAFe, or equivalent preferred
Project or program management certification such as PMP, PgMP, or equivalent preferred
Experience with Jira, Confluence, Azure DevOps, Microsoft Project, Smartsheet, Trello, or similar tools preferred
Experience in public-sector, government, healthcare, financial services, utilities, or other regulated organizations preferred
Experience with cloud platforms, enterprise content management, CRM, ITSM, ERP, workflow automation, low-code, or data and analytics solutions preferred
Familiarity with ServiceNow, Salesforce, Microsoft Dynamics 365, Workday, SAP, Oracle, Laserfiche, SharePoint, or comparable platforms preferred
Experience with data governance, master data management, analytics modernization, cloud data platforms, document digitization, records management, or legacy-system modernization preferred

Core Competencies

Demonstrates extensive experience in managing complex enterprise technology programs, including SaaS implementations, digital transformation, and data modernization. Proficient in Agile methodologies, program planning, stakeholder management, and utilizing data metrics for decision-making.

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