Information and Tools Analyst

Jobtailor; Missouri; On-site; USD 85,000 - 115,000; Full time

Job summary

Jobtailor is seeking a results-driven IT/Operations professional to lead technical administration of Planisware and govern SharePoint across the organization. You will coordinate cross-functional teams, manage documentation and dashboards with Power BI, and guide AI tool adoption while ensuring compliance and data quality.

The role requires cross-functional collaboration, strong communication, and independent problem solving, with on-site presence at least three days per week in Missouri.

Qualifications

• Bachelor’s degree or equivalent practical experience in related field.
• Experience supporting enterprise tools, technical administration, or business operations.
• Strong organizational and multi-priority management skills.
• Experience across cross-functional teams with business and IT stakeholders.
• Strong written and verbal communication skills.
• Ability to work independently and drive resolution.
• Experience with compliance, governance, documentation, or policy processes.
• Experience with Google Workspace preferred.
• Experience with Planisware, SharePoint governance, or similar.
• Experience with AI tools governance preferred.
• Ability to understand and write JavaScript preferred.
• Experience with Power BI or BI software preferred.
• Experience creating or supporting Power Automate workflows preferred.
• Familiarity with asset management and software request processes.
• Must report to the specified location at least 3 times a week.
• Not eligible for GM immigration sponsorship.

Responsibilities

• Lead technical administration and day-to-day maintenance support for Planisware.
• Coordinate issue resolution, user training, system updates, and platform health.
• Improve tool reliability, usability, and governance with business and technical stakeholders.
• Maintain documentation, access controls, and administrative processes.
• Coordinate IT asset management, software requests, and end-user technology needs.
• Bridge business needs with enterprise IT processes and support teams.
• Support compliance activities for Information Lifecycle Management, internal publications, and human subject research policies.
• Maintain required processes, documentation, and internal controls.
• Coordinate policy-related requests and reviews.
• Identify compliance gaps, risks, and follow-up actions.
• Oversee SharePoint governance and maintain site content, structure, access, and usability.
• Support content owners in following governance expectations.
• Support operations dashboards, IP metrics, scorecards, and resource management reporting.
• Maintain data quality, reporting consistency, and stakeholder visibility into key metrics.
• Coordinate dashboard updates, enhancements, and recurring reporting.
• Translate operational needs into dashboard and workflow improvements.
• Support evaluation, adoption, implementation, maintenance, and user guidance for approved AI tools and workflows.
• Support governance-aligned AI tool use, documentation, and process adherence.

Skills

Planisware Administration

SharePoint Governance

Compliance Management

Data Visualization with Power BI

JavaScript Proficiency

Education

Bachelor’s degree in business, information systems, computer science, software engineering, or related field

Tools

Planisware

SharePoint

Google Workspace

Power BI

Power Automate

Job description

• Lead technical administration and day-to-day maintenance support for Planisware
• Coordinate issue resolution, user training, system updates, and platform health
• Improve tool reliability, usability, and governance with business and technical stakeholders
• Maintain documentation, access controls, and administrative processes
• Coordinate IT asset management, software requests, and end-user technology needs
• Bridge business needs with enterprise IT processes and support teams
• Support compliance activities for Information Lifecycle Management, internal publications, and human subject research policies
• Maintain required processes, documentation, and internal controls
• Coordinate policy-related requests and reviews
• Identify compliance gaps, risks, and follow-up actions
• Oversee SharePoint governance and maintain site content, structure, access, and usability
• Support content owners in following governance expectations
• Support operations dashboards, IP metrics, scorecards, and resource management reporting
• Maintain data quality, reporting consistency, and stakeholder visibility into key metrics
• Coordinate dashboard updates, enhancements, and recurring reporting
• Translate operational needs into dashboard and workflow improvements
• Support evaluation, adoption, implementation, maintenance, and user guidance for approved AI tools and workflows
• Support governance-aligned AI tool use, documentation, and process adherence

Requirements

• Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience
• Experience supporting enterprise tools, technical administration, systems coordination, or business operations
• Strong organizational skills to manage multiple technical and operational priorities
• Experience working across cross-functional teams and coordinating with business and IT stakeholders
• Strong written and verbal communication skills
• Ability to work independently, identify issues, and drive resolution
• Experience with compliance, governance, documentation, or policy-based processes
• Experience with Google Workspace preferred
• Experience administering or supporting Planisware or a similar project and portfolio management platform preferred
• Experience with SharePoint governance, site administration, and content maintenance preferred
• Experience supporting evaluation, implementation, or governance of AI tools preferred
• Ability to understand and write JavaScript preferred
• Experience using Power BI or other business intelligence and data visualization software preferred
• Experience creating or supporting Power Automate workflows preferred
• Familiarity with asset management, software request processes, and end-user technology support preferred
• Must not require GM immigration sponsorship now or in the future
• Must be able to report to the specified location at least 3 times a week
• Role is not eligible for relocation benefits; relocation costs are the selected candidate’s responsibility

Core Competencies

Demonstrates expertise in technical administration and governance of enterprise tools, particularly Planisware and SharePoint, while ensuring compliance and effective communication across cross-functional teams. Proficient in managing operational priorities, documentation, and data visualization to support business needs.

Highest-signal resume keywords

• Planisware Administration
• SharePoint Governance
• Compliance Management
• Data Visualization with Power BI
• JavaScript Proficiency

ATS Optimization Keywords

Hard Skills

• Technical Administration
• Compliance Processes
• Documentation Management
• AI Tool Implementation
• Workflow Automation with Power Automate
• Data Quality Management
• Operational Reporting
• User Training
• Issue Resolution
• Asset Management

Soft Skills

• Strong Organizational Skills
• Written Communication
• Verbal Communication
• Independent Problem Solving
• Cross-Functional Collaboration

Industry Keywords

• Information Lifecycle Management
• Governance
• Policy Management
• Technical Support
• Business Operations

Tools & Technologies

• Google Workspace
• Power BI
• Power Automate
• Planisware
• SharePoint