Senior IT Program Lead — Hybrid, Growth & Impact

SHI; New Jersey; Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Diversity commitment

Continuous professional growth

Health, wellness, and financial Ben.

World-class facilities

Job summary

SHI International Corp. in Somerset, NJ is seeking a Sr. Program Manager to design, implement, and manage IT programs that align with organizational goals and drive change across departments.

This hybrid role reports to the Somerset, NJ office and involves leading program delivery, process optimization, and stakeholder communication. The ideal candidate will mentor teams, measure program performance, and ensure alignment with digital transformation and cybersecurity initiatives.

Qualifications

• 7+ years of experience in Information Technology.
• 7+ years in a project or program manager role.
• Ability to travel to SHI, Partner, and Customer Events.
• Travel may be up to 10% of time.

Responsibilities

• Design, implement, and manage IT programs to support organizational goals across departments.
• Promote the adoption of best practices and act as a change agent within the organization.
• Lead initiatives related to IT project delivery, resource management, and process optimization.
• Serve as the primary contact for project escalation, resolving complex project delivery issues.
• Develop communication strategies to align stakeholders with program objectives and practices.
• Measure and analyze program processes to identify and implement improvement solutions.
• Mentor program team members, fostering continuous improvement and professional development.
• Ensure integration with strategic initiatives like digital transformation and cybersecurity.
• Implement and maintain a program improvement plan with performance metrics.
• Collaborate with peer teams to incorporate best practices into Managed Services programs.

Skills

Program management

Agile methods

Change management

Leadership

Communication

Time management

Education

Bachelor's Degree

Job description

SHI International Corp. in Somerset, NJ is seeking a Sr. Program Manager to design, implement, and manage IT programs that align with organizational goals and drive change across departments.

This hybrid role reports to the Somerset, NJ office and involves leading program delivery, process optimization, and stakeholder communication. The ideal candidate will mentor teams, measure program performance, and ensure alignment with digital transformation and cybersecurity initiatives.