Senior IT Product Specialist

Global Technical Talent, an Inc. 5000 Company; Fairfield (CA); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior IT Product Specialist to support the rollout of a new Enterprise Network Management System. This role is 100% remote and focuses on integrating monitoring tools and enhancing operational efficiency. The ideal candidate will possess strong development skills, particularly with Broadcom's Operational Intelligence and have a solid understanding of the Software Development Life Cycle. Join a dynamic team dedicated to providing reliable energy services and make a significant impact in the technology landscape. If you are a self-starter with a passion for IT operations, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Qualifications

• 3-5 years in an Enterprise NOC/IT Operations environment.
• Strong development skills and scripting experience required.

Responsibilities

• Support ENMS Project rollout activities and Network Monitoring tools.
• Integrate Broadcom's OI with existing monitoring tools.

Skills

Broadcom OI integration

Kubernetes

Docker

SDLC

Scripting languages (Bash, PERL, Python)

Documentation skills

Attention to detail

Tools

Broadcom API

Enterprise Monitoring tools

Ticket management systems (BMC Remedy)

Job description

Job Title: Senior IT Product Specialist
Contract Duration: 8+ Months
Pay range: $82 - $92/hr
Work Type: 100% Remote
Location: Fairfield, CA

Top Things:

• Broadcom OI integration experience
• DevOps experience with Kubernetes and Docker
• Strong SDLC experience
• Monitoring background
• Self-starter

Department Overview

• The IT Operations Tools Team is responsible for overseeing Monitoring & Automation tools within the client. These responsibilities include planning, design, implementation, configuration, maintenance, and operations.
• To enhance our monitoring and situational awareness, the company is rolling out a new Enterprise Network Management System (ENMS).
• The ENMS will provide manager-of-manager and domain-level monitoring tools for Network, Telecom/Transport, SCADA, and other monitoring requirements.

Position Summary

• This position is for an IT Product Specialist who will be responsible for supporting ENMS Project rollout activities.
• The product specialist will work under the guidance of the senior product specialists on the project.
• The primary focus will be to support the Network Monitoring tools for the project, though it may grow to include other ENMS tools.
• A strong developer background with experience in creating and maintaining integrations using the Broadcom API with JSON as a protocol, a solid understanding of the Software Development Life Cycle (SDLC), and DevOps experience with Kubernetes and Docker are essential for this role.

Responsibilities

• Creation of Global Sites
• Run Discoveries
• Decommission Devices
• Create Reports/Dashboard
• Develop and maintain scripts for automation and monitoring
• Integrate Broadcom's Operational Intelligence (OI) with existing monitoring tools using the Broadcom API and JSON
• Ensure adherence to SDLC best practices in all development activities
• Implement and manage containerized applications using Kubernetes and Docker
• Collaborate with DevOps teams to streamline deployment and monitoring processes

Required Skills

• 3 - 5 years of experience working in an Enterprise NOC / IT Operations environment.
• 3 - 5 years of experience in support and administration of Enterprise Monitoring tools in a NOC / IT Operations environment.
• Strong development skills, including experience with scripting languages such as Bash, PERL, or Python.
• Experience with Broadcom's Operational Intelligence (OI) and integrating it using the Broadcom API with JSON.
• Strong understanding of the Software Development Life Cycle (SDLC).
• DevOps experience, including working with Kubernetes and Docker.
• Documentation skills.
• Ability to perform repetitive tasks with a high degree of accuracy and attention to detail.
• Basic Knowledge and Familiarity in supporting applications running on Linux and Windows systems.
• Basic Knowledge and Familiarity with Networks and Servers (Windows, Linux, Unix, AIX).

Preferred Skills

• Previous experience working in ticket management systems such as BMC Remedy.
• 3 - 5 years of experience supporting Monitoring Tools such as Broadcom DxNetOps (Spectrum, Performance Center), Micro Focus Network Node Manager, and IBM Tivoli NetCool.
• Experience with integrating and automating monitoring solutions using Broadcom's OI.

Equipment Required

• Personal laptop. The client will only provide Citrix/VDI access.

Note:

• Open to local and non-local

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:

• Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• Utilities