Senior IT Operations & Security Engineer

NTT DATA AIVista; Bellevue (WA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Significant company HSA contribution

Paid holidays and flexible PTO

Job summary

NTT DATA AIVista is seeking a Sr. Infrastructure and IT Engineer to own Bellevue office IT operations, onsite at Palo Alto, CA and Bellevue, WA. This hands-on role covers endpoint and device management, identity and access, SaaS administration, IT help desk, and day-to-day security and compliance controls.

You will operate security tooling, gather evidence, and maintain audit readiness while partnering with IT, Security and Engineering in a fast-moving AI startup.

Qualifications

• 5–8 years of experience in IT operations, systems administration, or IT engineering.
• Hands-on experience with MDM platforms (Jamf, Intune, or equivalent) and zero-touch device deployment.
• Strong experience with identity and access management (Okta, Microsoft Entra ID/Azure AD, or equivalent), MFA, and SSO.
• Proficiency administering SaaS platforms such as Microsoft 365, Slack, Notion, and Google Workspace.
• Hands-on experience operating compliance/security tooling (Vanta or similar), with working familiarity of SOC 2 and/or ISO 27001 controls.
• Experience running access reviews, collecting audit evidence, and maintaining IT controls documentation.
• Cloud-literate: comfortable with cloud console and IAM basics to support access, identity, and integrations — infrastructure engineering is not required.
• Experience managing IT ticketing systems (Linear, Jira, or equivalent) and owning SLA accountability.
• Excellent communication skills with the ability to support both technical and non-technical stakeholders.
• Comfortable operating in a fast-paced startup environment with a high degree of autonomy.
• Experience at a technology or AI company is preferred.

Responsibilities

• Own employee onboarding and offboarding IT processes end-to-end, including device provisioning and access setup.
• Manage endpoint security and MDM (zero-touch deployment, device compliance).
• Administer identity and access management systems including SSO, MFA, YubiKeys, and 1Password.
• Manage SaaS platforms including Notion, Slack, Microsoft 365, Ramp, DocuSign, Zoom, and AI productivity tools.
• Own IT asset inventory, purchasing, and lifecycle management.
• Own IT setup, infrastructure, and support for the Bellevue office, and support the wider workforce.
• Manage IT help desk and support ticket resolution via Linear; own SLA performance and reporting.

Job description

NTT DATA AIVista is seeking a Sr. Infrastructure and IT Engineer to own Bellevue office IT operations, onsite at Palo Alto, CA and Bellevue, WA. This hands-on role covers endpoint and device management, identity and access, SaaS administration, IT help desk, and day-to-day security and compliance controls.

You will operate security tooling, gather evidence, and maintain audit readiness while partnering with IT, Security and Engineering in a fast-moving AI startup.