Cloud & IT Infrastructure Engineer

NTT DATA AIVista; Palo Alto (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Significant HSA contribution

Paid holidays and flexible PTO

Other benefits

Job summary

NTT DATA AIVista, Inc. is seeking an IT Engineer to own day-to-day IT operations across Palo Alto and Bellevue, ensuring reliable, secure, and scalable infrastructure. You will manage endpoints, IAM, SaaS, cloud environments, IT help desk, and security controls in a fast-moving AI startup.

The role requires hands-on cloud security, zero-touch device deployment, strong communication, and startup agility. Join a team partnering with other NTT entities to support enterprise clients with compliant,

Qualifications

• 5–8 years of experience in IT operations, systems administration, IT engineering, or infrastructure engineering.
• Hands-on experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform, including IAM, networking, security configurations, and operational best practices.
• Experience supporting cloud security, including access management, logging, monitoring, vulnerability remediation, and secure baseline configurations.
• Hands-on experience with MDM platforms (Jamf, Intune, or equivalent) and zero-touch device deployment.
• Strong experience with identity and access management (Okta, Microsoft Entra ID/Azure AD, or equivalent), MFA, and SSO.
• Proficiency administering SaaS platforms such as Microsoft 365, Slack, Notion, and Google Workspace.
• Familiarity with SOC 2 controls, Vanta or similar compliance platforms, and security policy frameworks.
• Experience managing IT ticketing systems (Linear, Jira, or equivalent) and owning SLA accountability.
• Excellent communication skills with the ability to support both technical and non-technical stakeholders.

Responsibilities

• Own employee onboarding and offboarding IT processes end-to-end, including device provisioning and access setup.
• Manage endpoint security and MDM (zero-touch deployment, device compliance).
• Administer identity and access management systems including SSO, MFA, YubiKeys, and 1Password.
• Manage SaaS platforms including Notion, Slack, Microsoft 365, Ramp, DocuSign, Zoom, and AI productivity tools (ChatGPT, Claude).
• Own IT asset inventory, purchasing, and lifecycle management.
• Own and improve cloud infrastructure administration, including networking, IAM, baseline configurations, cloud resource management, and environment hygiene, in partnership with the Engineering team.
• Maintain and improve IT infrastructure for Palo Alto and Bellevue offices.
• Manage IT help desk and support ticket resolution via Linear; own SLA performance and reporting.

Skills

ITOperations

CloudInfrastructure

IAM

SaaSAdmin

MFA/SSO

MDMManagement

SecurityCompliance

VulnerabilityRemediation

ITTicketing

SLAReporting

SaaSPlatforms

Networking

Tools

AWS

Azure

GCP

Notion

Microsoft 365

Job description

NTT DATA AIVista, Inc. is seeking an IT Engineer to own day-to-day IT operations across Palo Alto and Bellevue, ensuring reliable, secure, and scalable infrastructure. You will manage endpoints, IAM, SaaS, cloud environments, IT help desk, and security controls in a fast-moving AI startup.

The role requires hands-on cloud security, zero-touch device deployment, strong communication, and startup agility. Join a team partnering with other NTT entities to support enterprise clients with compliant,