IT Operations Lead — 24x7 Production & Resilience

TribolaTech Inc; Edison (NJ); On-site; USD 140,000 - 175,000; Full time

Job summary

A leading IT services company in Edison, NJ, is seeking an IT Operations Manager to lead and support production operations. The role requires overseeing 24x7 technical support teams, developing IT strategies, and ensuring the security of IT systems. Candidates should have over 7 years of experience in IT Operations, a Bachelor's degree in Information Technology, and strong leadership skills. This full-time position offers a competitive salary range between $140,000 and $175,000.

Qualifications

• 7+ years’ experience in IT Operations production support role.
• 2+ years of leadership experience.
• Experience with enterprise project planning and resourcing.
• Customer-facing production support experience.

Responsibilities

• Oversee 24x7 production support teams and user technical support.
• Develop and sustain strong relationships with IS customers.
• Ensure smooth operation of all IT systems and data security.
• Assist in preparing IT disaster recovery and continuity plans.

Skills

IT Operations management

Technical solutions development

Team leadership

Problem-solving

Communication skills

Monitoring solutions

Infrastructure technologies

Education

Bachelor’s degree in Information Technology

Tools

SolarWinds

Dynatrace

DefenseStorm

Windows

VMware

Active Directory

Job description

A leading IT services company in Edison, NJ, is seeking an IT Operations Manager to lead and support production operations. The role requires overseeing 24x7 technical support teams, developing IT strategies, and ensuring the security of IT systems. Candidates should have over 7 years of experience in IT Operations, a Bachelor's degree in Information Technology, and strong leadership skills. This full-time position offers a competitive salary range between $140,000 and $175,000.