Senior IT Manager – OMS & Omni Systems (Retail)

vineyard vines; Stamford (CT); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Employee discount

Competitive salary

401(k)

Commuter benefits

Paid family leave

Health savings account

Flexible spending account

Life & disability insurance

Onsite gym

Wellness programs

Summer Fridays

Job summary

vineyard vines in Stamford, CT is seeking a Senior Manager, OMS & Omni Systems to lead IT solution delivery and support for MAO across digital and store operations.

You will partner with business and tech teams to configure MAO, manage releases, and integrate PayPal, Salesforce Commerce Cloud, MMS, and other systems. The role requires 5–10 years of relevant experience and a Bachelor's degree in a related field.

Qualifications

• 5-10 years of overall professional experience, including 2-3 years hands-on MAO or related software in a retail or CPG environment.
• Advanced Postman and JSON knowledge; ability to build MAO API payloads using base documentation.
• SCI (IBM Cognos) experience or general report building skills.
• POS experience is a plus.
• Understanding of business processes related to both digital and retail store operations. Industry-specific experience in apparel is a plus.
• Ability to operate with a sense of urgency and to rally appropriate teams to quickly and effectively troubleshoot issues and track them to root cause resolution.
• Strong interpersonal, analytical, problem-solving, influencing, facilitation, organizational, prioritization, decision-making, and conflict-resolutions skills.
• Excellent analytical, problem solving skills and ability to communicate insightful analysis and recommendations to various levels of management, including Directors & Vice Presidents
• Proven ability to collaborate and build strong relationships across an organization
• The ability to quickly absorb new technologies and features, with strong desire for continuous improvement
• High level of competency with Microsoft applications, including Excel and Power Point
• Excellent written and oral communication skills
• Self-initiative and ability to operate effectively on your own with our business and technology partners.
• Bachelor’s degree in related field is required

Responsibilities

• Lead all IT solution delivery and support activities involving the MAO platform for our digital and store operations, including preparing requirement documentation & discussions, coordinating development and release activities, personally handling configuration requirements and changes.
• Manage solution delivery and support activities, including other members of the IT team & vendors to troubleshoot, analyze, detect, identify, and correct technical problems and deficiencies in a timely manner
• Manage all aspects of testing for changes required to support new solution delivery or on-going operational support needs. This includes test script development, test execution, documentation of test results and troubleshooting test-related challenges.
• Support all MAO modules.
• Develop expertise in all of the integrations that are critical for the omni channel ecosystem, including integrations with the new payments platform (PayPal), the digital eCommerce system (Salesforce Commerce Cloud), MMS, BlueYonder Allocations, Avalara, the Wholesale ERP (BlueCherry), the warehouse management system (Manhattan WMOS), and the enterprise business intelligence platform (Databricks/Power BI).
• Assist the business with change management and communication, including the development of training materials, user manuals and other documentation to support new functionality releases.

Skills

MAO configuration

Postman & JSON

Cognos (SCI)

POS experience

Retail/CPG knowledge

Urgency & troubleshooting

Interpersonal skills

Analytical thinking

Collaboration

MS Office (Excel/PowerPoint)

Communication skills

Self-motivation

Education

Bachelor's degree in related field

Job description

vineyard vines in Stamford, CT is seeking a Senior Manager, OMS & Omni Systems to lead IT solution delivery and support for MAO across digital and store operations.

You will partner with business and tech teams to configure MAO, manage releases, and integrate PayPal, Salesforce Commerce Cloud, MMS, and other systems. The role requires 5–10 years of relevant experience and a Bachelor's degree in a related field.