Senior IT Manager: Common Services & Banking Platforms

westernalliancebank; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salaries

Ownership stake in the company

Medical and dental insurance

Time off

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank seeks an IT Manager III to oversee the Enterprise Application Services group, acting as SME for multiple domains and guiding the Common Services teams. You'll manage a portfolio of critical applications and drive secure, on-time project delivery while collaborating with business partners to resolve issues.

The role emphasizes governance, architecture alignment, and ongoing process improvement in a banking environment. Travel may be required.

Qualifications

• 7+ years of IT leadership/management experience.
• Bachelor's degree required in a related field.
• Experience with regulatory and security requirements in financial services.

Responsibilities

• Act as SME across multiple IT domains and data structures.
• Lead Common Services teams and deliver complex projects on time and budget.
• Oversee key applications including scheduling, file exchange, messaging, and logging platforms.
• Collaborate with business partners to resolve customer issues quickly.
• Coordinate production deployments, releases, and cutovers with minimal business disruption.

Skills

Leadership

Stakeholder management

Project management

Communication skills

SME capability

Education

Bachelor's degree in related field

Tools

BMC Control-M

Cleo Harmony

Twilio SendGrid

ELK Stack

Event Management

Job description

Western Alliance Bank seeks an IT Manager III to oversee the Enterprise Application Services group, acting as SME for multiple domains and guiding the Common Services teams. You'll manage a portfolio of critical applications and drive secure, on-time project delivery while collaborating with business partners to resolve issues.

The role emphasizes governance, architecture alignment, and ongoing process improvement in a banking environment. Travel may be required.