Senior IT Leader: Strategy, Security & MSP Collaboration

States United Democracy Center; Washington (District of Columbia); Hybrid; USD 99,000 - 121,000; Full time

Benefits offered by this job

100% employer-paid health, vision, and dental plans

matching retirement benefits

generous paid time off

Job summary

A nonprofit organization located in Washington, D.C. is seeking a Senior Manager of Information Technology (IT) to oversee IT infrastructure and support. The ideal candidate has over 5 years of IT support experience, strong knowledge of Microsoft 365, and proven skills in managing vendors and troubleshooting. This role offers a salary starting at $110,000 with a hybrid work schedule and excellent benefits.

Qualifications

• 5+ years of experience in IT support and system administration.
• Strong knowledge of Microsoft 365 and SharePoint.
• Understanding of cybersecurity best practices.
• Experience configuring and troubleshooting Apple and Windows systems.
• Experience managing artificial intelligence platform(s).

Responsibilities

• Provide hands-on technical support for staff.
• Manage user accounts, permissions, and access.
• Maintain and optimize usage of M365 and other applications.
• Implement cybersecurity policies and monitor for security threats.
• Act as liaison with technology vendors and consultants.

Skills

IT support and system administration

Microsoft 365

SharePoint

cybersecurity best practices

troubleshooting skills

communication skills

project management

vendor management

Education

Bachelor's or associate degree in computer science or information technology

Job description

A nonprofit organization located in Washington, D.C. is seeking a Senior Manager of Information Technology (IT) to oversee IT infrastructure and support. The ideal candidate has over 5 years of IT support experience, strong knowledge of Microsoft 365, and proven skills in managing vendors and troubleshooting. This role offers a salary starting at $110,000 with a hybrid work schedule and excellent benefits.