Senior IT Infrastructure Program Manager

WSP; United States; On-site; USD 135,000 - 195,000; Full time

Job summary

WSP is seeking a Senior IT Infrastructure Program Manager to lead enterprise-scale technology transformation initiatives that support our global technology roadmap. You will oversee programs spanning cloud platforms, infrastructure modernization, and enterprise services within a global team of PMs.

You will drive governance, risk management, and cross-functional execution, coordinating with executives, technology leaders, and vendors to deliver measurable outcomes.

Qualifications

• Proven experience leading enterprise-scale IT infrastructure programs.
• Ability to translate strategy into executable program plans.
• Strong governance and risk management capabilities.
• Experience with cloud transformations and infrastructure modernization.
• Excellent stakeholder and executive communication skills.

Responsibilities

• Lead enterprise-scale programs spanning cloud transformation and modernization.
• Oversee end-to-end program delivery from strategy to benefits realization.
• Provide governance and alignment across multiple workstreams.
• Partner with technology leaders to translate priorities into plans.
• Prepare executive-level dashboards and reports.

Skills

Strategic leadership

Stakeholder mgmt

Governance & compliance

Financial management

Vendor management

Job description

The Opportunity

WSP is seeking a driven Senior IT Infrastructure Program Manager to join our IT Workplace, Collaboration & Infrastructure team and lead enterprise-scale technology transformation initiatives that support the delivery of our global technology roadmap.

In this role, you will oversee complex programs spanning cloud platforms, infrastructure modernization, and enterprise technology services. Working within a global team of Program and Project Managers, this role brings structure, alignment, and visibility across multiple workstreams, helping technology teams, vendors, and stakeholders successfully deliver strategic initiatives in a fast-paced environment.

Your Impact

Strategic Program Leadership

• Lead enterprise-scale programs supporting cloud transformation, infrastructure modernization, and technology enablement.
• Lead end-to-end program delivery from strategy and planning through implementation, operational readiness, and benefits realization.
• Provide leadership and structure across ambiguous, fast-moving, and technically complex initiatives involving multiple stakeholders, teams, and external partners.
• Partner with technology leaders, stakeholders, and delivery teams to translate strategic priorities into executable plans and measurable outcomes.
• Establish the governance, structure, and alignment required to successfully deliver cross-functional programs in a global, matrixed environment.
• Drive prioritization and execution across multiple workstreams by managing risks, dependencies, resource constraints, and delivery impacts.
• Influence strategic decisions through clear reporting, stakeholder engagement, and data-driven recommendations.

Stakeholder & Executive Management

• Build trusted relationships with executives, leaders, technology teams, and external partners.
• Maintain stakeholder alignment and engagement through changing priorities, evolving risks, competing demands, and organizational complexity.
• Prepare executive-level dashboards, status reports, and presentations.
• Facilitate governance forums and leadership reviews.

Governance, Risk & Compliance

• Maintain program-level governance structures and steering committees.
• Establish and maintain program/project governance through effective management of risks, issues, dependencies, assumptions, decisions, and compliance requirements.
• Coordinate cross-functional communications.
• Prepare project plans including, work breakdown structures, scheduling, cost plan, quality plan, and change management plan
• Drive accountability through clear ownership, action tracking, governance reviews, and timely escalation of unresolved issues.

Financial & Portfolio Management

• Develop and manage program budgets and forecasts.
• Monitor financial performance, resource capacity, and investment priorities.
• Support business case development and provide portfolio-level visibility to technology and business leadership.

Vendor & Operational Readiness Management

• Coordinate program and project delivery across internal teams and third-party vendors.
• Manage vendor performance, contractual commitments, and service delivery expectations.
• Oversee support transition, knowledge transfer, and service readiness activities.
• Ensure sustainable support models, service ownership, operational processes, and documentation are established prior to go-live.
• Identify process improvement opportunities.