Senior IT Implementation Trainer

Sikich; Los Angeles (CA); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Health, dental, vision insurance

401(k) with employer contributions

Job summary

Sikich in Los Angeles, CA is seeking a Senior Trainer to drive on-site IT training for a large implementation project and to support hybrid/virtual learning as needed. The ideal candidate will help end users adopt new technology and business processes, with a focus on Salesforce-based training and strong collaboration with project teams.

The role requires travel across California, experience in public sector or child welfare environments is a plus, and a commitment to delivering practical,

Qualifications

• 2+ years delivering IT implementation training in the last 5 years.
• 2+ years developing IT training materials.
• Experience training end users on Salesforce.

Responsibilities

• Deliver instructor-led training sessions in onsite, virtual, and hybrid environments.
• Support users during training, system rollout and post-Go-Live activities with hands-on assistance.
• Develop and update training materials, guides, presentations and job aids.
• Facilitate Train-the-Trainer, leadership, and end-user sessions.
• Collaborate with project teams and stakeholders to tailor learning materials.
• Gather feedback and metrics to improve training effectiveness.
• Maintain training documentation and user support materials.
• Travel to client locations across California to support onsite training.

Skills

Training delivery

Public sector familiarity

Communication skills

Salesforce training

Tools

Salesforce

Job description

Sikich in Los Angeles, CA is seeking a Senior Trainer to drive on-site IT training for a large implementation project and to support hybrid/virtual learning as needed. The ideal candidate will help end users adopt new technology and business processes, with a focus on Salesforce-based training and strong collaboration with project teams.

The role requires travel across California, experience in public sector or child welfare environments is a plus, and a commitment to delivering practical,