Senior Trainer – IT Implementation(State Consulting)

Sikich; Los Angeles (CA); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Health, dental, vision insurance

401(k) with employer contributions

Job summary

Sikich in Los Angeles, CA is seeking a Senior Trainer to drive on-site IT training for a large implementation project and to support hybrid/virtual learning as needed. The ideal candidate will help end users adopt new technology and business processes, with a focus on Salesforce-based training and strong collaboration with project teams.

The role requires travel across California, experience in public sector or child welfare environments is a plus, and a commitment to delivering practical,

Qualifications

• 2+ years delivering IT implementation training in the last 5 years.
• 2+ years developing IT training materials.
• Experience training end users on Salesforce.

Responsibilities

• Deliver instructor-led training sessions in onsite, virtual, and hybrid environments.
• Support users during training, system rollout and post-Go-Live activities with hands-on assistance.
• Develop and update training materials, guides, presentations and job aids.
• Facilitate Train-the-Trainer, leadership, and end-user sessions.
• Collaborate with project teams and stakeholders to tailor learning materials.
• Gather feedback and metrics to improve training effectiveness.
• Maintain training documentation and user support materials.
• Travel to client locations across California to support onsite training.

Skills

Training delivery

Public sector familiarity

Communication skills

Salesforce training

Tools

Salesforce

Job description

Senior Trainer – IT Implementation (US – Los Angeles, CA)

What to expect when you join Sikich

Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Sikich, you'll find optimism, clear insights and genuine warmth, without egos.

Are you ready to grow with us?

Position summary

This position is scheduled to end on January 31, 2027, with the possibility of an extension.

Sikich is seeking an experienced and engaging Senior Trainer to support a large-scale IT implementation project. This role focuses primarily on delivering onsite training, with opportunities to support hybrid and virtual learning as needed. The ideal candidate enjoys working directly with end users and helping them successfully adopt new technology and business processes in a collaborative and supportive environment. Experience with Salesforce, public sector or child welfare organizations, and California's Child Welfare Services – California Automated Response and Engagement System (CWS-CARES) is highly desired.

What will you do in this role?

• Deliver instructor‑led training sessions in onsite, virtual, and hybrid environments.
• Support users during training, system rollout, and post‑Go‑Live activities by answering questions and providing hands‑on assistance.
• Develop and update training materials, including participant guides, presentations, job aids, quick reference guides, and other learning resources.
• Facilitate Train‑the‑Trainer, leadership, supervisor, and end‑user training sessions.
• Collaborate with project teams, Organizational Change Management (OCM), and stakeholders to understand training needs and tailor learning materials for different audiences.
• Gather participant feedback and training metrics to help improve training effectiveness.
• Maintain training documentation, FAQs, and user support materials.
• Travel to client locations throughout California as needed to support onsite training and implementation activities.

What do you need to succeed in this role?

• At least 2 years of experience within the past 5 years delivering training for IT implementation projects.
• At least 2 years of experience developing training materials for IT implementations.
• Experience using Salesforce and the ability to train end users on system functionality.
• Must reside in California and be available to travel to client locations as required.

Preferred Qualifications

• Prior experience working with child welfare programs, agencies, or professionals is highly desired.
• Experience with California's CWS‑CARES project or the California child welfare services environment is highly desired.
• Experience supporting public sector, health and human services, county social services, or child welfare organizations.
• Knowledge of child welfare business processes, terminology, and case management workflows is a plus.
• Experience training end users on Salesforce‑based applications.
• Strong presentation, facilitation, coaching, and communication skills.
• Experience delivering onsite, virtual, and hybrid training.
• Experience providing post‑Go‑Live, floor support, or over‑the‑shoulder support during large‑scale system implementations.

In compliance with this state’s pay transparency laws, the base compensation range for this role is 60-70-80/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on several factors including but not limited to experience and geographic location. Compensation ranges for roles in our Government Services pillar are determined by contract with the specific government agency Sikich is servicing.

Additional Skills & Requirements

• Values driven – You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation.
• Uncompromising problem solver – You see opportunities in every business challenge and can develop, articulate and implement solutions.
• Collaboration – You are a relationship builder across all levels of the organization and across all business units.
• Instills trust – You do what you say, without ego, and you follow through on commitments consistently and credibly.
• Impact & influence – You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives.

About Sikich

Sikich offers the public and private sectors a diverse platform of professional services across consulting, technology, and compliance. Highly specialized and hands‑on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.

Sikich Total Rewards

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members’ health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Benefits examples

• Sikich maintains a Flexible Time Off (FTO) Policy. We encourage every full‑time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Sikich, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
• Sikich will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
• Sikich offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.

We also offer

• Flexible work arrangements
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Nine (9) paid holidays annually.
• A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• CPA bonus with four (4) paid exam days & four (4) paid study days.
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus programPet insurance
• FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.

Sikich is an Equal Opportunity Employer M/F/D/V

Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients. Sikich CPA LLC has a contractual arrangement with Sikich LLC under which Sikich LLC supports Sikich CPA LLC’s performance of its professional services. Sikich LLC and its subsidiaries are not licensed CPA firms.

“Sikich” is the brand name under which Sikich CPA LLC and Sikich LLC provide professional services. The entities under the Sikich brand are independently owned and are not liable for the services provided by any other entity providing services under the Sikich brand. The use of the terms “our company”, “we” and “us” and other similar terms denote the alternative practice structure of Sikich CPA LLC and Sikich LLC.