Senior IT Engineer - TS/SCI, Poly, Windows/Linux Admin

General Dynamics Information Technology; International Falls (MN); On-site; USD 100,000 - 136,000; Full time

Job summary

General Dynamics Information Technology seeks an IT Engineer with Microsoft Enterprise Systems Administrator experience to support a Federal Intelligence Agency contract. Primary responsibilities include Tier 2 support for maintaining a large Enterprise environment spanning CONUS and OCONUS boundaries, with a hybrid Windows & RHEL environment.

Candidates should have 5+ years of related experience; US Citizenship required and Top Secret SCI + Polygraph clearance.

Qualifications

• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016
• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
• Linux Operating system
• Understanding of Service Now, NETS or other ticketing process
• ITIL v3 or higher

Responsibilities

• System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
• Troubleshooting application functionality, crash and performance
• Investigate user performance and work with external teams to improve user experience
• Assist customers with Tier 2 incident resolution for Linux and windows applications.
• Provide remote end user desktop support
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Participates in special projects as required.
• Willingness to provide initial triage, response, and notifications for incidents

Skills

Active Directory (AD)

Linux

Microsoft Windows

Operating Systems (OS)

Job description

General Dynamics Information Technology seeks an IT Engineer with Microsoft Enterprise Systems Administrator experience to support a Federal Intelligence Agency contract. Primary responsibilities include Tier 2 support for maintaining a large Enterprise environment spanning CONUS and OCONUS boundaries, with a hybrid Windows & RHEL environment.

Candidates should have 5+ years of related experience; US Citizenship required and Top Secret SCI + Polygraph clearance.