Senior IT Engineer: Server, Cloud & Network Expert

Proven IT; Schaumburg (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401K plan with employer match

On-site fitness center

Parental leave

Permissive time off policy

Job summary

Proven IT, located in Schaumburg, Illinois, is seeking a Tier III Engineer to provide expert level customer support for Managed IT Services. Responsibilities include server, network, application support, and technical troubleshooting.

The ideal candidate will have strong interpersonal skills and proficiency in cloud technologies, server infrastructure, and networking. The position offers a competitive salary range of $75,000 to $100,000 and benefits including health insurance, 401K, and paid time off.

Qualifications

• 7+ years of experience in IT Tier II or Tier III field preferred.
• Ability to work in a physical office and travel to client sites.
• Advanced level knowledge of networking and operational language.

Responsibilities

• Provides Tier III support to Tier II Engineers.
• Analyzes customer needs through remote diagnostics.
• Migrates clients to AWS and Azure cloud systems.

Skills

Customer service

Backup technology knowledge

Cloud technology knowledge

Server infrastructure understanding

Networking knowledge

Analytical skills

Education

Bachelor's degree in Computer Science or related experience

Tools

Hyper-V

VMware

Cisco

Meraki

Job description

Proven IT, located in Schaumburg, Illinois, is seeking a Tier III Engineer to provide expert level customer support for Managed IT Services. Responsibilities include server, network, application support, and technical troubleshooting.

The ideal candidate will have strong interpersonal skills and proficiency in cloud technologies, server infrastructure, and networking. The position offers a competitive salary range of $75,000 to $100,000 and benefits including health insurance, 401K, and paid time off.