Senior IT Engineer, SaaS Platforms & Okta

Ellation, Inc.; Los Angeles (CA); Hybrid; USD 133,000 - 166,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Flexible time off

Medical, dental, vision

HSA program

401(k) plan with employer match

Pet-friendly offices

Job summary

Crunchyroll is seeking a Senior IT Engineer to administer and optimize SaaS platforms, including Google Workspace, Slack, ChatGPT, Glean, and Zoom. You will partner with IAM, Security, and IT teams to deliver secure, scalable employee technology services for ~2,000 users globally.

Responsibilities include provisioning, RBAC, audits, runbooks, and automation; you will be a Tier 2/3 escalation point and drive operational excellence in enterprise-scale environments.

Qualifications

• 8+ years in Corporate IT, IT Engineering, or SaaS administration.
• Experience administering Okta including SSO, MFA, lifecycle management, and provisioning issues.
• Experience integrating SaaS apps with Okta using SAML/OIDC/SCIM; federation concepts understood.

Responsibilities

• Administer and improve SaaS platforms powering productivity and employee access.
• Connect apps to Okta; troubleshoot provisioning and authentication issues.
• Apply RBAC and least privilege principles; support audits and remediation.

Skills

Okta administration

SAML integration

SCIM provisioning

Google Workspace admin

SaaS management

Tools

Slack Enterprise Grid

Zoom

ChatGPT Enterprise

Glean

Job description

Crunchyroll is seeking a Senior IT Engineer to administer and optimize SaaS platforms, including Google Workspace, Slack, ChatGPT, Glean, and Zoom. You will partner with IAM, Security, and IT teams to deliver secure, scalable employee technology services for ~2,000 users globally.

Responsibilities include provisioning, RBAC, audits, runbooks, and automation; you will be a Tier 2/3 escalation point and drive operational excellence in enterprise-scale environments.