Senior IT Engineer - MSP Networking & Cloud Expert

Sharp Electronics Corporation USA; Tempe (AZ); Hybrid; USD 75,000 - 102,000; Full time

Benefits offered by this job

Healthcare plans

401k plan

EAP

Job summary

Sharp Electronics Corporation in Tempe, AZ seeks a Senior IT Engineer to support multiple clients, design and troubleshoot complex network environments, and lead projects from start to finish. You’ll draft SoWs, mentor junior staff, and coordinate vendor solutions while maintaining thorough client documentation.

The role requires 5+ years of hands-on IT experience, virtualization (Hyper-V/VMware), Azure and Microsoft 365 certifications, and strong communication skills; hybrid work with travel

Qualifications

• Undergrad or graduate degree in Information Technology, Computer Science, or related field a plus.
• Minimum 5 years of hands-on technical experience managing/supporting multi-server and complex network infrastructure environments.
• Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
• Experience deploying, configuring, and troubleshooting complex network infrastructure - firewalls, switches and access points.
• Must be Microsoft Azure and Microsoft 365 certified and have industry firewall certification (Sonicwall, Meraki, Watchguard) or be willing to acquire certification as part of the employment agreement.
• Experience and certifications in Cyber Security or be willing to acquire certification as part of the employment agreement.
• Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
• Managed Service Provider and/or Managed Security Service Provider experience a plus.
• BDR (Backup Disaster and Recovery) experience a plus.
• Excellent verbal and written communication skills, detailed oriented ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
• Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
• Must be able to manage multiple projects and meet deadlines in a fast-paced environment.
• Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations.

Responsibilities

• Design, build, support and troubleshoot advanced and complex network infrastructure and server environments (physical/virtual/cloud).
• Draft complex project SoW, work with Specialists to complete and present to client for feedback.
• Execute projects based on detailed SoW documentation.
• Coordinate and leverage multiple resources on complex project SoWs.
• Complete onsite assessments both independently and as a team.
• Create findings and recommendations based on completed assessments, discuss with Specialist and present to client.
• Onboard/offboard users, servers and workstations for MITS products and services.
• Gather data and work with Specialist on Business Reviews recommendations.
• Manage projects from start to finish.
• Team coordination of larger and complex client projects.
• Client project budgeting, forecasting, and reporting.
• Work with 3rd party vendors to provide a complete solution; troubleshoot vendor-specific problems; coordinate migrations.
• Mentoring less tenured Engineers
• Create and maintain client documentation to ensure efficiency and consistency.
• Good organization, time management and prioritization skills.
• Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely.
• Obtain and maintain IT certifications required by company.
• Enter time sheets daily for all work performed.
• Perform other duties or special projects as assigned.

Skills

Multi-server management

Network infrastructure expertise

Excellent communication

Project coordination

Independent work

Education

Information Technology

Computer Science

Related field

Tools

Hyper-V

VMware

Azure

Microsoft 365

Firewalls (SonicWall/Meraki/WatchGuard)

BDR experience

Job description

Sharp Electronics Corporation in Tempe, AZ seeks a Senior IT Engineer to support multiple clients, design and troubleshoot complex network environments, and lead projects from start to finish. You’ll draft SoWs, mentor junior staff, and coordinate vendor solutions while maintaining thorough client documentation.

The role requires 5+ years of hands-on IT experience, virtualization (Hyper-V/VMware), Azure and Microsoft 365 certifications, and strong communication skills; hybrid work with travel