Our client is a managed IT, cloud, cybersecurity, disaster recovery, and technology consulting firm serving small and mid-sized organizations. They combine enterprise-level expertise with hands-on service to help clients modernize their environments and align technology with their business goals.
About the Role
Our client is hiring a Senior Project Engineer to serve as the lead technical resource on complex client technology projects - from discovery and planning through implementation, testing, documentation, and managed services handoff.
This is not a task-completion role. The right person independently owns the technical outcome of their projects: assessing environments, developing implementation approaches, identifying risks before they become problems, and communicating clearly with clients throughout.
Remote-based. Client-site work required when hands-on project activities are needed.
Role Description
- Own the technical delivery of complex client projects from discovery through handoff
- Perform technical discovery, assess client environments, and translate scope into detailed implementation plans
- Identify requirements, dependencies, risks, and gaps before implementation begins
- Design and implement solutions across Microsoft cloud, infrastructure, networking, virtualization, backup, and security
- Lead migrations, upgrades, deployments, and infrastructure modernization projects
- Develop and execute implementation, testing, cutover, rollback, and validation plans
- Partner with Project Managers to keep deliverables aligned with scope, timelines, and client expectations
- Lead client-facing technical conversations; communicate progress and risks in clear business terms
- Troubleshoot complex issues and bring forward practical solutions
- Produce accurate project documentation; ensure clean transition to Managed Services and Support
- Serve as a technical escalation resource and mentor for Project Engineers
Technology Experience Requirements
Broad technical breadth and sound judgment valued over deep expertise in a single platform:
- VMware, Hyper-V, servers, storage, backup, disaster recovery, endpoint management
- Networking, switching, routing, wireless, firewalls, VPNs, identity and access management
- Email, file, cloud, and infrastructure migrations; security-related infrastructure projects
Ideal Candidate Profile
- Significant hands-on experience delivering IT infrastructure projects in an MSP or client-services environment
- Demonstrated experience independently leading complex technical projects
- Strong knowledge of Microsoft 365, Azure, Entra ID/Active Directory, Windows Server, networking, virtualization, backup, and security
- Experience performing migrations and major infrastructure upgrades
- Ability to assess an environment and determine an appropriate technical path forward
- Strong troubleshooting, documentation, and client-facing communication skills
- Ability to manage multiple projects and priorities with attention to detail
- Ability to travel to client locations as required
Preferred Background and Experience
- Prior MSP experience
- Experience across multiple client environments and industries
- Microsoft, VMware, networking, or security certifications
- Experience with PSA and project-management platforms
- Experience developing scopes, project plans, and implementation documentation
- Experience supporting technical discovery and solution validation during the quoting process