Onsite IT Support Specialist: End-User Tech & Network

MetroSys, Inc.; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

MetroSys, Inc. is seeking an Onsite IT Support Technician to deliver hands-on desktop and office infrastructure support across a corporate environment.

You will serve as the primary onsite IT resource, assisting end users with devices, software, printers, and network connectivity. You will image and deploy devices, support Windows, macOS, Linux, Microsoft 365, and office tech, coordinate with remote engineering teams, and help hardware refreshes, moves, and incidents while maintaining accurate

Qualifications

• Experience in Desktop/End User computing and device imaging.
• Strong troubleshooting and communication skills.
• Ability to lift and travel between local offices when required.
• Experience with Windows, macOS, Linux, and Microsoft 365.

Responsibilities

• Provide onsite technical support for Windows, macOS, Linux, printers and peripherals.
• Troubleshoot OS, software, and network connectivity issues.
• Image, deploy, and retire end-user devices.
• Support office networking and conference room technology.
• Assist with office moves and IT projects.

Skills

Windows

macOS

Linux

Microsoft 365

Customer service

Troubleshooting

Education

CompTIA A+

CompTIA Network+

Tools

Intune

Jamf

SCCM

ServiceNow

Jira

Job description

MetroSys, Inc. is seeking an Onsite IT Support Technician to deliver hands-on desktop and office infrastructure support across a corporate environment.

You will serve as the primary onsite IT resource, assisting end users with devices, software, printers, and network connectivity. You will image and deploy devices, support Windows, macOS, Linux, Microsoft 365, and office tech, coordinate with remote engineering teams, and help hardware refreshes, moves, and incidents while maintaining accurate