Senior IT Director - Multi-Site & Security Leader

Bigos Management, Inc.; Golden Valley (MN); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

HSA employer contribution

401(k) employer match

PTO and holidays

Volunteer Time Off

Life Insurance

Short/Long Term Disability

EAP

Educational Assistance

Rent discount

Fitness membership discount

Job summary

Bigos Management, Inc. seeks a Director of Information Technology in Golden Valley, MN with leadership responsibility for our core technology environment, ensuring reliable, secure, and high-performing systems across corporate offices and 60 apartment communities.

The role reports to the VP of IT, leads a hands-on IT team, sets operational standards, and partners with vendors to deliver value. This is a senior, employee-first leadership position with a focus on development and collaboration.

Qualifications

• Bachelor's degree in computer science, information systems management, or a related field; equivalent professional experience and certifications will be considered.
• 10+ years of progressive information technology experience, including 3+ years leading a technical team with direct reports
• Hands-on background across infrastructure, endpoint, and security administration sufficient to direct technical staff credibly and make sound technical decisions
• Experience owning service delivery to defined service levels and managing vendors or service providers with real accountability
• Multi-site operating experience; multifamily, commercial real estate, property management, or hospitality industry experience preferred

Responsibilities

• Leads, develops, and holds accountable the IT team including: the IT Project Manager, Sr. Systems Administrator, and Systems Administrators, setting clear priorities, standards, and measures of success.
• Coaches and provides ongoing feedback to team members; builds development plans, and cross-trains to eliminate single points of failure.
• Translates the enterprise technology roadmap into departmental objectives, staffing plans, and executable work.
• Partners with the Yardi Systems Manager to ensure reliable and secure infrastructure, identity, network, and endpoint services.
• Owns the service desk function and targets; establishes SLAs with rapid response and resolution; oversees Tier 1-3 escalation.
• Directs Sr. Systems Administrator in maintaining community technology and documented standards.
• Maintains server, cloud, and storage environments with backups and DR plans.
• Manages technology scope, budget, and delivery for new builds and renovations; collaborates with Property Management.

Skills

Leadership

IT Governance

Cybersecurity

Vendor Management

Communication

Education

Bachelor's degree in computer science or related field

10+ years IT experience

3+ years leading a technical team

Hands-on infrastructure/endpoint/security administration

Experience with service delivery and vendors

Tools

Yardi Systems

Microsoft 365

Security Monitoring Tools

Job description

Bigos Management, Inc. seeks a Director of Information Technology in Golden Valley, MN with leadership responsibility for our core technology environment, ensuring reliable, secure, and high-performing systems across corporate offices and 60 apartment communities.

The role reports to the VP of IT, leads a hands-on IT team, sets operational standards, and partners with vendors to deliver value. This is a senior, employee-first leadership position with a focus on development and collaboration.