Senior IT Desktop Support Lead — Onsite (SC)

Komatsu Mining Corp.; South Carolina; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Employee assistance programs

Disability benefits

Life insurance

Job summary

Komatsu Mining Corp. in Newberry, SC invites applications for a Senior IT Desktop Support Technician. This on-site role provides dedicated support for desktop hardware and software, collaborates with support teams, and contributes to deploying new technology initiatives at the facility.

Ideal candidates have 3–5 years of IT client support experience and an associate degree or technical certification. The position pays $55,000–$65,000 per year, plus a comprehensive benefits package.

Qualifications

• 3-5 years of IT client support experience.
• On-site desktop hardware and software support experience preferred.
• Strong problem-solving and customer service skills.

Responsibilities

• Provide advanced troubleshooting and on-site IT support for users across office, plant, and warehouse environments.
• Maintain and support LAN, devices, software, and peripherals; perform software updates and patch management.
• Assist in deployment of new client technologies and hardware imaging.
• Create and maintain documentation for IT processes and end-user guides.
• Collaborate with IT support teams to meet internal and external customer expectations.

Skills

IT client support

Desktop support

Education

Associate degree in IT or related field

Technical certification

Job description

Komatsu Mining Corp. in Newberry, SC invites applications for a Senior IT Desktop Support Technician. This on-site role provides dedicated support for desktop hardware and software, collaborates with support teams, and contributes to deploying new technology initiatives at the facility.

Ideal candidates have 3–5 years of IT client support experience and an associate degree or technical certification. The position pays $55,000–$65,000 per year, plus a comprehensive benefits package.