Field Technician, Mining Tech Solutions

Komatsu Mining Corp.; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Komatsu Mining Corp. seeks a Regional Technical Services specialist to install and support MTS hardware at mine sites across North America. You will collaborate with project managers, software developers, and account teams to ensure high-quality deployments and rapid issue resolution.

You will contribute to safety-focused operations while working with a global team, with travel 40–60% and a mix of on-site tasks and remote coordination.

Qualifications

• 3 years of experience in the mining industry or directly supporting the mining industry.
• 5 years experience installing or supporting electronic equipment on automotive, heavy equipment, aircraft, or industrial equipment.
• Demonstrated focus on safety culture.
• Ability to work independently as well as in a distributed team environment.
• Strong analytical and problem-solving skills with attention to detail.
• Strong time management and communication skills.
• Willingness to travel domestically and internationally (US, CAN, MEX, Colombia).
• Strong written and interpersonal skills for client interactions.
• Physical: able to work at heights up to 60 ft; lift up to 100 lbs.

Responsibilities

• Install and audit hardware at customer mine sites per Komatsu standards.
• Collaborate with Project Managers, Software Developers, Key Account Managers and Performance Assurance Lead on deployments and upgrades.
• Provide timely responses to hardware issues identified by remote support and customers.
• Perform diagnostics, isolate problems, and repair components.
• Document, update and review hardware documentation for clarity and accessibility.
• Track labor allocation to projects and customers; manage local warehouse inventory.

Skills

Mining industry experience

Field installation

Electrical/electronics

Safety culture

Team collaboration

Communication skills

Travel readiness

Education

Bachelor's degree in Engineering

Associate's degree in related technical trade

Tools

Komatsu MTS hardware solutions

CRM tools (Salesforce)

Job description

Komatsu Mining Corp. seeks a Regional Technical Services specialist to install and support MTS hardware at mine sites across North America. You will collaborate with project managers, software developers, and account teams to ensure high-quality deployments and rapid issue resolution.

You will contribute to safety-focused operations while working with a global team, with travel 40–60% and a mix of on-site tasks and remote coordination.