Senior IT & Data Center Analyst (Cyber Defense)

Defense Information Systems Agency; Montgomery (AL); Hybrid; USD 90,000 - 116,000; Full time

Job summary

Defense Information Systems Agency in the United States is seeking a senior analyst to support data center configuration management and hardware/software asset inventory operations. You will join a data center management team ensuring customer service needs are addressed and you will document and track hardware and software installations.

The role requires a Top-Secret clearance with SCI access, a focus on security eligibility, and telework flexibility based on mission requirements.

Qualifications

• Attention to Detail - experience reviewing IT-related work to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers and identifying IT products/services meeting needs.
• Oral Communication - briefing management and IT staff on system status and technical information for a non-technical audience.
• Problem Solving - identify alternatives to address complex IT issues using diverse information sources.

Responsibilities

• Serves as a senior analyst and resolves the complete range of problems within the scope of the organization’s data center configuration management and hardware/software asset inventory operations.
• Serves on a data center management team to ensure customer service requirements are addressed.
• Documents and tracks the installation of hardware and software.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Defense Information Systems Agency in the United States is seeking a senior analyst to support data center configuration management and hardware/software asset inventory operations. You will join a data center management team ensuring customer service needs are addressed and you will document and track hardware and software installations.

The role requires a Top-Secret clearance with SCI access, a focus on security eligibility, and telework flexibility based on mission requirements.