Senior Data Center IT Specialist | Remote Options

Defense Information Systems Agency; Oklahoma; Hybrid; USD 90,000 - 133,000; Full time

Job summary

Defense Information Systems Agency (DISA) seeks a senior analyst to manage data center configuration, asset inventory, and installation tracking for hardware and software. You will join a data center management team ensuring customer service requirements are met and operational efficiency across the DISA J9(HAC)/Hybrid Cloud Solutions Office.

The role requires a strong background in IT configuration management, documentation, and customer support, with potential for telework based on mission

Qualifications

• Experience reviewing IT-related work for accuracy and compliance with standards.
• Experience maintaining relationships with customers and identifying IT products/services to meet needs.
• Ability to brief management and IT staff on system status and projects.
• Ability to identify alternatives to resolve IT issues using multiple information sources.

Responsibilities

• Serve as a senior analyst for data center configuration management and asset inventory operations.
• Contribute to a data center management team to meet customer service requirements.
• Document and track hardware and software installations.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Defense Information Systems Agency (DISA) seeks a senior analyst to manage data center configuration, asset inventory, and installation tracking for hardware and software. You will join a data center management team ensuring customer service requirements are met and operational efficiency across the DISA J9(HAC)/Hybrid Cloud Solutions Office.

The role requires a strong background in IT configuration management, documentation, and customer support, with potential for telework based on mission