Senior IT Specialist - Data Center & Hybrid Cloud

Defense Information Systems Agency; Columbus (OH); Hybrid; USD 93,000 - 121,000; Full time

Job summary

Defense Information Systems Agency in Columbus, OH, seeks a senior analyst for data center configuration management and asset inventory within the Cyber Excepted Service. This federal role requires Top-Secret clearance eligibility and a focus on supporting US Cyber Command mission.

The position resides in the J9 Hybrid Cloud Solutions Office and involves documentation of hardware/software installations, customer-facing service delivery, and data center management participation.

Qualifications

• Attention to Detail: experience reviewing IT-related work to ensure accuracy and consistency.
• Customer Service: maintaining relationships with customers and identifying IT products/services to meet needs.
• Oral Communication: briefing management and IT staff on status, including tech info for non-technical audiences.
• Problem Solving: identifying alternatives to address complex IT issues using diverse information sources.

Responsibilities

• Serves as a senior analyst and resolves issues within data center configuration management and asset inventory operations.
• Participates on a data center management team to ensure customer service requirements are met.
• Documents and tracks hardware and software installations.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Defense Information Systems Agency in Columbus, OH, seeks a senior analyst for data center configuration management and asset inventory within the Cyber Excepted Service. This federal role requires Top-Secret clearance eligibility and a focus on supporting US Cyber Command mission.

The position resides in the J9 Hybrid Cloud Solutions Office and involves documentation of hardware/software installations, customer-facing service delivery, and data center management participation.