Senior IT Analyst - Data Center & Asset Management

Defense Information Systems Agency; Mechanicsburg (Cumberland County); Hybride; USD 91 000 - 119 000; Plein temps

Résumé du poste

The Defense Information Systems Agency is seeking a senior analyst for the HYBRID CLOUD SOLUTIONS OFFICE. The role supports US Cyber Command mission objectives within the CES occupational framework at the Full Performance level.

You will be part of a team handling data center configuration management, maintaining hardware/software asset inventories, and documenting hardware/software installations while ensuring service delivery to customers.

Qualifications

• IT-related experience with data center configuration management.
• Experience maintaining hardware/software asset inventories.
• CAD drawings/physical layout of IT systems.
• Ability to apply customer support concepts to IT issues.

Responsabilités

• Senior analyst resolving problems in data center configuration management.
• Join data center management team ensuring customer service requirements are met.
• Document and track installation of hardware and software.

Connaissances

Attention to detail

Customer service

Oral communication

Problem solving

Outils

CAD software

Description du poste

The Defense Information Systems Agency is seeking a senior analyst for the HYBRID CLOUD SOLUTIONS OFFICE. The role supports US Cyber Command mission objectives within the CES occupational framework at the Full Performance level.

You will be part of a team handling data center configuration management, maintaining hardware/software asset inventories, and documenting hardware/software installations while ensuring service delivery to customers.