Senior IT BA - Utilities | Azure DevOps Lead

Grey Parrot Systems LLC

Bellevue (WA)

On-site

USD 120,000 - 160,000

Full time

4 days ago

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Job summary

Grey Parrot Systems in Bellevue, WA, seeks a Lead IT Business Analyst with deep utilities knowledge and Azure DevOps proficiency to drive requirements gathering and delivery across large enterprise programs. You will own BRDs, user stories, acceptance criteria, and maintain the Azure DevOps backlog in collaboration with business SMEs, operations, and technology teams.

Required is 8+ years of IT BA experience, strong communication, and the ability to run workshops to align stakeholders.

Qualifications

8+ years IT BA experience — lead or senior level.
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Deep utilities industry experience — electric, gas, water, or multi-commodity utility operations, billing, asset management, or customer service programs.
Strong hands-on Azure DevOps experience — managing backlogs, user stories, epics, work items, sprints, and delivery tracking
Strong requirements elicitation, documentation, and analysis skills — BRDs, functional specs, user stories, process flows, and use cases
Experience working in Agile / Scrum delivery environments — sprint planning, backlog grooming, and stakeholder reviews
Ability to facilitate workshops, requirements sessions, and cross-functional stakeholder meetings with confidence
Strong understanding of utility business processes — metering, billing, outage management, grid operations, customer communications, or regulatory compliance
Experience collaborating with engineering, architecture, QA, and business teams to deliver complex technology programs
Excellent written and oral communication skills — able to translate complex technical and business requirements for diverse stakeholder audiences
Ability to work on-site in Bellevue / Bothell, WA

Responsibilities

Lead requirements elicitation, documentation, and validation across complex utility enterprise IT programs — working directly with business SMEs, operations teams, and technology stakeholders
Develop and maintain comprehensive requirements artifacts — BRDs, functional specifications, user stories, acceptance criteria, process flows, data flow diagrams, and use cases
Own and manage the Azure DevOps backlog — creating and refining epics, features, user stories, tasks, and acceptance criteria for development teams
Facilitate requirements workshops, stakeholder reviews, and sprint ceremonies — ensuring alignment between business needs and technical delivery
Analyze and document current-state and future-state business processes across utility operations — identifying gaps, risks, and improvement opportunities
Serve as the primary liaison between utility business stakeholders and technology teams — translating business requirements into technically accurate, actionable user stories
Track and communicate delivery progress, risks, and dependencies using Azure DevOps dashboards and reporting
Support UAT planning and execution — coordinating with business users and QA teams to validate delivered solutions against accepted requirements
Identify and manage requirements-related risks and issues — escalating to project leadership with clear impact assessments
Mentor and guide junior Business Analysts on requirements best practices, Azure DevOps workflows, and utilities domain knowledge
Contribute to continuous improvement of BA practices, templates, and delivery standards across GPARROT engagements