Senior Utility BA - Transformation & Stakeholder Leader

Tech Mirrors; Phoenix (AZ); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Tech Mirrors is seeking a Utility Business Analyst to join our Phoenix-based team in a hybrid role. You will bridge business and technology, deliver precise requirements, and optimize processes to support major utility transformation initiatives.

The ideal candidate will have 7+ years in business analysis, 3+ years in utility programs, strong communication, and proficiency with SDLC, Agile, Waterfall, and tools like Jira, Azure DevOps, and Visio.

Qualifications

• 7+ years of Business Analyst experience.
• 3+ years of experience supporting utility industry programs.
• Excellent verbal and written communication.
• Strong understanding of SDLC, Agile, and Waterfall delivery methodologies.
• Experience writing user stories, acceptance criteria, use cases, and functional specifications.
• Experience in UAT planning and execution, Data analysis and reporting, Change management support, Stakeholder engagement.
• Expertise in process mapping tools such as Visio, Lucidchart, or similar.
• Strong analytical, problem-solving, and communication skills.
• Experience facilitating workshops with business and executive stakeholders.
• Proficiency with Microsoft Office Suite, Jira, Azure DevOps, Confluence, and SharePoint.
• Ability to work independently in a fast-paced environment.
• Certifications like CBAP/CCBA/PMI-PBA will be an added advantage.

Responsibilities

• Drive effective collaboration between business and technology teams.
• Deliver high-quality requirements and process documentation.
• Improve operational efficiency through process optimization.
• Support successful implementation of utility transformation initiatives.
• Ensure projects meet business objectives, timelines, and quality expectations.

Education

Bachelor's degree in business administration, Information Systems, Engineering, Computer Science, or a related field

Tools

Visio

Lucidchart

Jira

Azure DevOps

Confluence

SharePoint

ServiceNow

Maximo

Oracle Utilities

ESRI GIS

Job description

Tech Mirrors is seeking a Utility Business Analyst to join our Phoenix-based team in a hybrid role. You will bridge business and technology, deliver precise requirements, and optimize processes to support major utility transformation initiatives.

The ideal candidate will have 7+ years in business analysis, 3+ years in utility programs, strong communication, and proficiency with SDLC, Agile, Waterfall, and tools like Jira, Azure DevOps, and Visio.