Lead IT Business Analyst — Hybrid (Azure DevOps)

Swoon; Seattle (WA); Hybrid; USD 110,000 - 117,000; Full time

Job summary

Swoon is seeking a Lead IT Business Analyst for a long-term contract in Seattle. You will liaise between business stakeholders and software teams to drive requirements gathering and translate complex needs into clear, actionable requirements.

You will lead user stories, acceptance criteria, process maps, and manage traceability in Azure DevOps, while guiding cross-functional groups through project workstreams and readiness activities.

Qualifications

• Senior or Lead IT Business Analyst with extensive experience.
• Experience supporting utility or energy organizations.
• Strong knowledge of NERC documentation and regulated utility environments.
• Expert-level experience with Azure DevOps.
• Advanced experience gathering, mapping, documenting, and validating requirements.
• Experience creating user stories, acceptance criteria, workflows, process maps, and use cases.
• Ability to translate complex business requests into actionable technical requirements.
• Strong leadership, facilitation, written communication, and stakeholder-management skills.

Responsibilities

• Lead requirements-gathering sessions with business and technical stakeholders.
• Document functional, system, process, and operational requirements.
• Develop user stories, acceptance criteria, process maps, workflows, and use cases.
• Manage requirements, traceability, and documentation within Azure DevOps.
• Analyze information gathered through interviews, document reviews, surveys, site visits, and workflow analysis.
• Identify requirement gaps, dependencies, risks, and process-improvement opportunities.
• Facilitate stakeholder meetings, workshops, and requirements-review sessions.
• Support testing, implementation, and operational-readiness activities.
• Lead project workstreams and cross-functional stakeholder groups.

Skills

Requirements gathering

Stakeholder management

Leadership

Documentation

User stories

Process mapping

Tools

Azure DevOps

Job description

Swoon is seeking a Lead IT Business Analyst for a long-term contract in Seattle. You will liaise between business stakeholders and software teams to drive requirements gathering and translate complex needs into clear, actionable requirements.

You will lead user stories, acceptance criteria, process maps, and manage traceability in Azure DevOps, while guiding cross-functional groups through project workstreams and readiness activities.