Senior IT BA — Lead UAT & IT Solution Delivery

CoreSite, LLC

Denver (CO)

Hybrid

USD 100,000 - 116,000

Full time

4 days ago
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Benefits offered by this job

Medical coverage starting day one
401(k) with 5% company match
Employee Stock Purchase Plan (ESPP)
Starting 16 days of PTO and holidays
Free parking or transit support
Wellness reimbursements

Job summary

CoreSite is a leading colocation data center company delivering space, power, cooling and connectivity. We are seeking a Senior IT Business Analyst to analyze business processes, translate needs into epics and user stories, and support software delivery with UAT and documentation.

The role collaborates with technical and non-technical teams in a hybrid work environment, requiring up to 2 days on-site and occasional travel.

Qualifications

  • Bachelor's degree in computer science, information technology or related studies preferred.
  • Six (6) or more years of related experience, including at least three (3) years supporting a variety of business software and three (3) years supporting IT with systems implementations as a Business SME or Product Owner.
  • Salesforce certification(s) a plus (Administrator, Business Analyst, Advanced Administrator).
  • Knowledge of MuleSoft or Enterprise Integration Strategies are a plus.
  • Demonstrated experience using and supporting developed and purchased business applications.
  • Demonstrated experience discussing issues at a technical or non-technical level.

Responsibilities

  • Analyze complex business processes to identify deficiencies, dependencies, risks, and opportunities for improvement.
  • Serve as a subject matter expert in relation to key business processes across features and systems.
  • Gather requirements via process workshops, discovery sessions and backlog refinement to translate needs into epics and acceptance criteria.
  • Own or facilitate User Acceptance Testing (UAT) of user stories or features to ensure release readiness and support QA teams.
  • Present scoping, cost-benefit analyses and solution assessments to leadership.
  • Adhere to SDLC methodology and compliance obligations.
  • Collaborate with functional leads, technical leads and Enterprise Solution Architect.
  • Maintain process/project documentation in Confluence/Box and other tools.
  • Support change management and evaluate downstream impact.
  • Serve as Scrum Master and/or Project Manager as needed.
  • Promote CoreSite culture and Guiding Principles.

Skills

Salesforce CRM
JIRA & Confluence
Process docs tools
Agile Scrum
Communication skills
Data analysis
Project management

Education

Bachelor's degree in computer science or related field
Salesforce certification(s) a plus
Knowledge of MuleSoft or Enterprise Integration

Tools

Visio
Lucid
Miro

Job description

CoreSite is a leading colocation data center company delivering space, power, cooling and connectivity. We are seeking a Senior IT Business Analyst to analyze business processes, translate needs into epics and user stories, and support software delivery with UAT and documentation.

The role collaborates with technical and non-technical teams in a hybrid work environment, requiring up to 2 days on-site and occasional travel.

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