Senior IT Analyst - End-to-End IT & Security Ops (SF)

Airbyte, Inc.; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible PTO

16 weeks parental leave

Medical, dental, vision

401(k) retirement plan

Professional development budget

Commuter benefits

Office meals in SF

Job summary

Airbyte is hiring a Senior IT Analyst in San Francisco to own IT services end-to-end, including onboarding, offboarding, SaaS licenses, and office IT support. You will administer Google Workspace and Okta, manage the MSP relationship, and ensure security and audit readiness across SOC 2/ISO 27001 readiness.

You’ll work closely with Security, Finance and People teams to deliver reliable IT that enables employees to be productive and secure in a fast-growing SaaS company.

Qualifications

• 4+ years in IT operations, systems administration or IT analyst roles.
• Strong customer service mindset; own problems until a great IT experience.
• End-to-end ownership of IT service or process, not just tickets.
• Strong macOS knowledge and Apple hardware expertise.
• Hands-on administration of Google Workspace and Okta (SSO & provisioning).
• Solid networking fundamentals; DNS, DHCP, VLANs, WiFi, VPN.
• Experience working with auditors or compliance teams on access reviews.
• Clear written and verbal communication; proactive problem solving.

Responsibilities

• Own IT services end to end from onboarding to offboarding.
• Manage SaaS licenses, spend, renewals; optimize cost.
• Run devices, the office and vendor relationships with MSP.
• Keep IT security posture and audit-ready documentation.

Skills

MacOS & Apple hardware

Google Workspace admin

Okta admin & SSO

User provisioning

SaaS license management

Network fundamentals

MDM management

Audits/compliance experience

Vendor management (MSP)

Customer service mindset

Security awareness

Documentation run-books

Tools

Slack

Zoom

DNS/DHCP/VPN knowledge

Job description

Airbyte is hiring a Senior IT Analyst in San Francisco to own IT services end-to-end, including onboarding, offboarding, SaaS licenses, and office IT support. You will administer Google Workspace and Okta, manage the MSP relationship, and ensure security and audit readiness across SOC 2/ISO 27001 readiness.

You’ll work closely with Security, Finance and People teams to deliver reliable IT that enables employees to be productive and secure in a fast-growing SaaS company.