Senior IT Account Manager & Client Advocate

Companion Data Services, LLC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Subsidized health plans

401k with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias

Education Assistance

Job summary

Companion Data Services, LLC is seeking a Senior Client Advocate to serve as the central liaison for contract-related issues, coordinating with client organizations at strategic, tactical, and operational levels. The role focuses on building sustainable client relationships, ensuring clear communication and prioritization of client needs across I/S teams.

The position is full-time and onsite in Dallas, TX, with potential on-call requirements.

Qualifications

• Bachelor's degree required.
• 7+ years IT/related experience including client relationship management.
• Strong communication and leadership abilities.
• Knowledge of IT solutions and services.

Responsibilities

• Account management across client needs from requirements to implementation.
• Coordinate with internal teams to deliver on client priorities.
• Ensure service levels and client satisfaction with ongoing improvement.

Skills

Client relations

Business analysis

IT account management

Communication

Education

Bachelor's

Associates + 9 years experience

11+ years experience

Tools

Microsoft Office

Job description

Companion Data Services, LLC is seeking a Senior Client Advocate to serve as the central liaison for contract-related issues, coordinating with client organizations at strategic, tactical, and operational levels. The role focuses on building sustainable client relationships, ensuring clear communication and prioritization of client needs across I/S teams.

The position is full-time and onsite in Dallas, TX, with potential on-call requirements.