Senior IS Project Manager

American-Arbitration-Association; New York (NY); Hybrid; USD 126,000 - 133,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Orthodontia

Vision coverage

403(b) match

Student loan repayment

Pet insurance discount

Paid time off

Job summary

The American Arbitration Association (AAA) in New York seeks a Senior IS Project Manager to lead complex technology and AI initiatives within our Information Services Department. You will oversee cross-functional teams, drive Agile practices, manage budgets, and communicate with senior leadership to ensure on-time delivery and business alignment.

This role requires residency within 125 miles of the Financial District and a hybrid work schedule.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 8+ years of professional experience; 5+ years leading complex technology projects.
• Experience delivering AI initiatives and governance.
• Proficient in Agile methodologies, Jira, and executive reporting.

Responsibilities

• Lead planning, execution, and delivery of complex technology and AI projects.
• Develop and maintain project plans, timelines, budgets, milestones, and deliverables across multiple teams.
• Coordinate with Product, Engineering, Business Analysis, QA, InfoSec, Legal, Operations, vendors, and other stakeholders.
• Apply Agile project management methodologies to support sprint planning and release coordination.
• Prepare executive-level updates, dashboards, and status reports.
• Coordinate AI governance activities, risk assessments, testing, and implementation readiness.
• Oversee budgets, resources, and vendor commitments; drive process improvements.

Skills

Agile project management

Cross-functional leadership

Stakeholder communication

Risk management

Budget management

Executive reporting

Education

Bachelor's degree in Computer Science/Information Systems/Business/PM or related field

Tools

Jira

Job description

Pay Range:$125,500 - $132,500 and 10% incentive targetThe American Arbitration Association (AAA) is seeking an experienced and results-driven Senior IS Project Manager to lead complex technology and artificial intelligence (AI) initiatives within our Information Services Department. This role is responsible for overseeing high-impact projects from planning through implementation, ensuring successful delivery within established timelines, budgets, and business objectives.The ideal candidate is a strategic thinker and collaborative leader with extensive experience managing cross-functional technology projects, driving Agile delivery practices, and communicating effectively with senior leadership. This is an exciting opportunity to help advance innovative technology and AI solutions while contributing to the AAA's continued growth and operational excellence.This position follows a hybrid work schedule requiring two days per week in the office; candidates must reside within 125 miles of our headquarters in the Financial District.This position is also eligible for quarterly performance-based incentives.Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.Key ResponsibilitiesLead the planning, execution, and successful delivery of complex technology and AI projects, ensuring alignment with organizational priorities and business objectives.Develop and maintain comprehensive project plans, timelines, budgets, milestones, and deliverables across multiple teams and initiatives.Collaborate with Product, Engineering, Business Analysis, Quality Assurance, Information Security, Legal, Operations, vendors, and other stakeholders to coordinate project activities and deliverables.Apply Agile project management methodologies to support sprint planning, backlog management, release coordination, and continuous improvement.Utilize Jira to manage project activities, track progress, monitor dependencies, and maintain accurate project reporting.Identify and proactively manage project risks, issues, resources, and dependencies, escalating concerns and recommending solutions as needed.Prepare and deliver executive-level project updates, dashboards, presentations, and status reports to communicate progress, challenges, and key decisions.Coordinate AI-related governance activities, including risk assessments, testing, validation, security reviews, and implementation readiness.Oversee project budgets, resource allocation, vendor commitments, and financial performance to support successful project outcomes.Drive collaboration, accountability, and process improvements across project teams while ensuring adherence to organizational standards and governance requirements.QualificationsBachelor's degree in Computer Science, Information Systems, Business, Project Management, or a related field; an equivalent combination of education and experience will be considered.Minimum of 8 years of related professional experience, including at least 5 years managing complex technology projects as a Project Manager or Senior Project Manager.About UsThe American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.