Senior IS Business Analyst: API & Data Integration

City-and-County-of-SAN-Francisc; San Francisco (CA); Hybrid; USD 130,000 - 180,000; Full time

Job summary

City and County of San Francisco seeks an IS Business Analyst Senior to lead API data integration for the ONE System, bridging provider systems with the SaaS HMIS platform. The role emphasizes data quality, documentation, and stakeholder collaboration across departments.

You will develop mapping templates, oversee API testing, and create dashboards to monitor data flow, enabling scalable data ingestion and improved client services for homelessness programs.

Qualifications

• Three years in information systems, including system analysis and business process design.
• Experience with APIs and data integration in enterprise systems.
• Strong written and verbal communication for stakeholder engagement.

Responsibilities

• Develop technical documentation (data dictionaries, mapping templates) for API ingestion into ONE.
• Analyze API security permissions and configure secure integration.
• Create slide decks and messaging materials for information sessions with stakeholders.
• Contribute to a Provider API Onboarding Toolkit for onboarding providers.
• Provide data mapping guidance for provider source data to ONE formats.
• Oversee testing and QA activities for onboarding providers and pilot data flows.
• Define pre-submission data validation criteria to ensure data quality.
• Troubleshoot errors and resolve data rejections and bottlenecks.
• Design and monitor dashboards to track API data volume and quality.
• Suggest operational metrics and actionable steps to scale middleware integration.

Skills

API integration

Data mapping

Technical documentation

Education

Associate degree in information systems

Tools

APIs

SaaS

HMIS

Job description

City and County of San Francisco seeks an IS Business Analyst Senior to lead API data integration for the ONE System, bridging provider systems with the SaaS HMIS platform. The role emphasizes data quality, documentation, and stakeholder collaboration across departments.

You will develop mapping templates, oversee API testing, and create dashboards to monitor data flow, enabling scalable data ingestion and improved client services for homelessness programs.