Senior IoT Product Manager - Retail Solutions

Starbucks; Concord (NH); Remote; USD 30,307 - 33,062; Full time

Job summary

Starbucks is seeking a Sr Technical Product Manager (IoT) in Concord, NH to lead product planning and the introduction of new technology enhancements in stores. You will collaborate with architects, developers, designers and store partners to deliver features that improve performance and customer satisfaction.

The role requires hands-on experience with IoT devices, writing user stories, prioritizing backlogs and coordinating cross-functional teams to meet business goals.

Qualifications

• Experience with IoT/connected devices in retail or similar environments.
• Proven ability to convert user experience into technical requirements.
• Hands-on experience writing user stories and prioritizing backlogs.
• Strong cross-functional collaboration with engineers, designers, and stakeholders.
• Excellent verbal and written communication, and ability to influence without formal authority.

Responsibilities

• Manage product planning and development with a cross-functional team.
• Translate customer experience into technical requirements and product solutions.
• Define and analyze metrics to measure product success.
• Create data flows and technical specifications as needed.
• Define acceptance criteria for product features.
• Collaborate with engineering and QA to align on scope and timelines.
• Coordinate cross-team resolution of technical blockers.
• Validate features against customer and business objectives.
• Drive optimization and improvements across product, design, and development.

Skills

IoT / connected devices

Cross-functional collaboration

Backlog refinement

User stories writing

Communication skills

Influence without authority

Education

Bachelor's Degree

Job description

Starbucks is seeking a Sr Technical Product Manager (IoT) in Concord, NH to lead product planning and the introduction of new technology enhancements in stores. You will collaborate with architects, developers, designers and store partners to deliver features that improve performance and customer satisfaction.

The role requires hands-on experience with IoT devices, writing user stories, prioritizing backlogs and coordinating cross-functional teams to meet business goals.